Hotel Ristorante I Castelli

Good place for visit Alba or Business Trip in Ferrero

룸이 항상 깨끗하게 관리되었습니다. 직원들도 항상 웃는 얼굴로 응대해줬어요. 알바타운까지 도보로 다닐 수 있는 좋은 위치입니다. 다만 바로 앞 딜 건너에 놀이시설이 있어서 밤에 마이로 말하는 소리와 음악소리, 놀이기구 타는 사람들의 비명소리가 거슬립니다. 조식은 매일 아침 같은 메뉴로 제공됩니다. 좋은 품질의 햄과 커피로 하루를 기분 좋게 시작할 수 있었습니다.

This hotel is very much into cost cutting and skimping. The hotel has good potential but in the end gives as little as it can. My dad nearly fell in the shower as they didnt have anti slip mats, which are generally standard in a 4 star hotel. There were no tea making facilities. They advertised a coffee and drinks bar on the ground floor but it wasn't staffed and on one occassion when we did try to ask a staff member, they had run out of draught beer. Another night, we were told it was closed and we thought, this is supposed to be 4 star, and its all closed before 10:30! Restaurant was lovely for food but again, some nights closed, and you got kicked out early. We tried to have a drink after dinner, but were told, they'd closed. This was c.9:30. Gym was not a gym, just a few items crammed into a small room to tick a box, a bit like the coffee and drinks bar - both used to tick a box and say "we provide...". Worst of all was breakfast - terrible! Very narrow selection, stale and cardboard type food. No salads or good quality food. What was there was generally UPF. Toaster had only one type of white skinny UPF bread, and this hotel stocked a minimum, running out and topping up with 5 or 6 slices. After 2nd day, I just settled for a small pack of gone off All Bran, then got fresh food in a local cafe. Location is very close to Alba but if you plan staying in this hotel, be prepared - bring your own anti-slip mat, your own kettle and tea, your own toilet paper, and best to avoid booking breakfast, if you do, you'll only eat really poor quality food for breakfast in this hotel. Air con was also terrible and would not set lower than 22 degrees, though even at that, it didnt appear to function as well as in other hotels. Hotel Scrooge!

The hotel is located very close to the old city center, you can everywhere within 15 minutes walking. It's 12 minutes to the train station and a bus runs directly in front of the hotel. The hotel itself however would be more fairly rated as a 3-star international category. The rooms were clean, but bare, the beds very hard. There was no minibar or even a bottle of water in the room, no coffee nor tee. The view is to the bus carpark and a factory. The elevators lurch, in the gym half the machines were out of order, the ones that did work were about 20 years old. The breakfast was acceptable once, the next day we went out for breakfast, as it was the bare minimum and the coffee from the machine was not good.

We recently spent 4 nights at this hotel and enjoyed our stay. Situated just outside the old town of Alba (which is stunning) we were part of a UK group on a wine tour of Piedmont. The hotel is modern and bright if a bit corporate in design - the rooms were last refurbished in 2013. Our room on the top floor was at the front of the hotel which overlooks the ring road though we did not feel disturbed at night. Spacious with a sitting area, king size bed and walk in shower. Breakfast was buffet style and there is lots of choice which set us up for the day. We did not try the restaurant though people on our trip enjoyed it. What made it for us was the staff - we interacted with reception and at breakfast and they were all welcoming and helpful. We would happily stay here again.

Abbiamo soggiornato 2 notti presso questa struttura che è in ottima posizione per visitare Alba e che ha di fronte un ampio parcheggio. La camera è ampia e pulita ma per me troppo calda e di cuscini del letto scomodi. La colazione della domenica quando l'hotel era affollato di turisti era ben assortita mentre al Lunedì mattina che era semivuoto era molto scarna. Il ristorante panoramico non siamo riusciti a provarlo.