Resort la Battigia Beach & Spa

Ottimo Hotel ad Alcamo Marina con Area Benessere, camere confortevoli, servizio ineccepibile, discreta la colazione, lo consiglio vivamente

This resort is NOT beach front. You must take a bus down to beach area. There is NO other food or shopping around. It is 50 euro to taxi into the Marina or town area for other food choices. Very expensive. The staff here were dismissive and uniterested in any sort of customer care. We were never even acknowledged when entering lobby or restaurant. We felt discriminated against due to being english speaking. There were so many issues I recommend choosing anywhere but this resort. It is loud. I could smell smoke ever night through vents even though we were in non smoking room. The Restaurant was often quite empty yet we were asked everytime if we had reservations. As other guest arrived, they were NOT questioned about reservations. They were all European. The Bar and Cafe area was NEVER staffed. The front desk often had several huddled around a computer ignoring us. There is nobody to help with bags either. If you need temperature adjustments in room you must call front desk and only they can adjust. It is a shame as the Spa is very nice facility but the communication is difficult. What kind of 4 star resort and Spa doesn't provide Shampoo and conditioner? Barely a 2 star.

This hotel and staff provides great modern facilities and excellent service. Room, restaurant and pool area all spotlessly clean, modern design, and well looked after. Easy to arrange car hire direct at hotel for good price, and airport transfers via hotel, far cheaper than airport taxi's too. Car hire recommended, as so many beautiful area's nearby, and taxi's/uber's expensive, and can be lengthy wait at peak times, ie evenings. Not that much 'walkable' distance. Castellammare del golfo marina (10 min short drive), stunning! And offers great selection of restaurants/bars with amazing views. Village of scopello defo worth a visit too.