Hotel Can Simo

Great little spot

Erg mooie locatie midden in het oude centrum

It was out of season. Small boutique 7 bed hotel. Attractive bedrooms bar one at the end of the hall where the bed was uncomfortable. See my photos. Only friendly member of staff was the restaurant manager Pedro, half Italian and cheerful. Spotlessly clean. Nice cleaner who gave me extra boiled sweets for my throat. Bad WiFi connection at night. Comfy bed after I had changed from an uncomfortable dark bedroom with a writing desk and dark bathroom with double sink (forget the name of the room). I paid E75 single occupancy plus tax with a rather boring buffet breakfast. Had the weather been good, one could have sat outside in the garden area. Breakfast room rather sterile. It is the same room used for lunch (menu del dia) and S’Arc restaurant. 10 per cent off for hotel guests. Food average and overpriced except for their menu deal both lunch and dinner. Joanna was from Liverpool and considering I was too, was not the usual friendly Liverpudlian. Cool and efficient. Meanwhile her inflexible husband Pedro wanted to charge me E20 extra for a late checkout! I certainly would not return.

Arrived around 11pm only to stand around outside a locked door to reception area not knowing quite how to get the attention of someone that wasn't manning reception. Tried the telephone number on the door only to find it not in service. Then rang the companies head office...as it was on mobile we had to memorise the number (why couldn't the do this for us..). Called number and a a rather frazzled and stressed waiter/receptionist came over from the building across the road to let us in. Checked us in and took us up to the top floor, both laden with suitcases and bags he didn't even offer to take one of the bags and carry it up. Hotel room was clean although there were hairs around skirting in the bathroom. One small towel hook next to the sink...and not one near the shower so there was no where to dry the towels which were still damp when we went use them the next day - the same for our beach towels. We had drinks from the mini bar and these weren't replenished for the following night and neither were the used bottles taken away by the cleaner. The zip up bed was pretty uncomfortable, we both woke with very sore necks at around 6am when the noisy street cleaners are out and about. Breakfast had to be taken across the road in the building opposite the one we stayed in - it was ok but nothing special and the "fresh" orange juice was far too sweet tasting, not at all pleasant. Whilst the decor is boutique there is absolutely nothing else about this place that was and I wouldn't go back!

Initially the room was very impressive. BUT - the noise!!! from the street and from the restaurant - so loud. As well the room above us - whoever you are - please stop moving furniture and dropping things all night long. TV reception only in German and Spanish. There were no amenities and the pictures on the site are very misleading. The position was great - but on investigation - any position in the old town is great.

We spent five days here to celebrate my husband's 60th birthday. Lovely little room with an enormous bathroom. Although we were out of season we still enjoyed ourselves blending in with the locals. Breakfast was served in the restaurant next door.

We had to find somewhere to stay last minute which was affordable so picked this place. It is centrally located in the Old Town and we stayed in what i assume is the cheapest room. The room on first impressions was quite cute for the price but the bathroom was the smallest we have ever seen. The toiletries were half empty where the previous people had stayed and the shower knob fell off when using it. The bed was comfy but the aircon is really loud and the walls are paper thin so you can hear everything outside your room.

This is literally an en suite room with nowhere to sit out and enjoy the atmosphere of the old town. The pictures are misleading as it looks as though there is an outdoor area. This is actually a nearby restaurant where breakfast is served. There is no plunge pool (misleading advertising as it is apparently in a bedroom), inflated prices on arrival and rude and unhelpful receptionist (in another hotel). Location is excellent and thankfully the Old Town is beautiful.

Vieze kamer, bij binnenkomst haren op de grond. De badkuip smerig en ontzettend veel stof op de lampen in de kamer. Tv scherm is nog kleiner dan mijn iPad, je zou een vergrootglas moeten gebruiken om tv te kunnen kijken. Erg luidruchtig dus uitslapen zit er zeker niet in. Voor 180 euro per nacht was dit het zeker niet waard! Zeer onvriendelijk personeel. Wij hadden een klein incident dat vanuit ons was voorgevallen. Met meerdere keren onze oprechte excuses aangeboden. Echter nam de mevrouw (ik denk de manager van Can Simo) het niet van ons aan, het incident was best onschuldig (Handdoeken meenemen naar buiten). Zij begon met haar ogen te draaien en heel bot te reageren toen wij vroegen om nieuwe handdoeken na 48 uur. Vier sterren hotel wordt aangegeven maar dit is verre van 4 sterren, wellicht 4 vallende sterren. Een tip voor de medewerkers van het hotel Can Simo in Alcudia: ondanks alles zou ik een open houding aanhouden en de communicatie verbeteren, want dit soort botte gedrag is natuurlijk belachelijk tegenover klanten die zoveel betalen voor iets wat zij niet hebben ontvangen en wat ver van verwachting is.