Mandolin Beachfront Resort

The room is bit old but clean, great location and the pool and spa are nice. The kids’ play room is old and bit messy, unfortunately the reception staff was not on site so when we need to contact the staff over the phone she sounded confused too😂

Room 35, I booked a family holiday to give us a break during the school holidays, booked a "Superior Room" which was meant to be renovated & well... a Superior apartment, sadly I was shocked when we walked into the room, it was so old & run down the kitchen looked like it was from the 70's or 80's, furniture was old & couches were peeling, kitchen window was locked so we couldnt even open it for fresh air, there were spiders & cobwebs in corners of the walls, ants were a massive problem they were everywhere on the dining table, kitchen bench & bathroom sinks, All ceiling fans were rusted & hanging a little from the wall, the main bedroom Fan was so loud we couldnt even have it on & the room was very hot at night so we needed it. There was no pantry space for food & we had no hot water nearly every night, so couldnt enjoy a hot shower after a long day out. I know these apartments are individually owned so this will in no way stop us from returning as we have stayed in other beautiful apartments at mandolin previously & staff are always amazing, we will just be sure not to be put in this apartment again. Managment was amazing with our hot water issue came up strait away to tell us why we didnt have much, but in a family apartment there needs to be more then 10mins worth of hot water in a 24hr period. It took a couple of mins for it to even warm up. Something the owner of this particular apartment should look into as well as a good renovation & better cleaners, as cutlery was not very clean, plates & dishes had bits of food on them, even the railing on the balcony & chunks of food stuck to it that i can only assume came from the people before us, but none the less, the cleaners need to do a better job. The price for this room alone is not worth what the room is like & offers. The View from this apartment is absolutely beautiful in the day & night.