Hampton Inn & Suites Alexandria

The room, lobby, and breakfast room were all clean, which is my main consideration. The staff we encountered were courteous and helpful. That said, the room, although clean and comfortable, needed some minor fixes, such as the cover to the air conditioner control was broken off and thrown on top of the unit, the curtain was torn, just minor things. We thought the in-room microwave was broken but eventually determined it was unplugged, which would be an easy fix except that we have some mobility challenges and it was difficult to first access the cord and then reach down under the desk to plug it in. Tea made with "hot" water at breakfast had to be heated up in the microwave The one issue that was concerning was the desk chair. Fine to sit in, but when you tried to get up it pitched you forward and could easily cause a fall. I would have reported it as we left but the clerk was busy on the phone. I don't anticipate being in Alexandria in the future, but I'm not sure I'd stay again.

$163 with a discount code is wayyyyyyy too much for this quality of a hotel. The hotel is in need of a renovation. The bathtub had hair all over it when we came in. There are many spots of rust all over the bathroom and the faucets are hard to turn off to stop the leaking. The carpet feels disgusting in your feet.

We arrived just before the Super Bowl and were greeted with an array of fresh from the oven cookies, popcorn, and other yummy munchies. What a surprise and delight. We sat in the common room to enjoy and relax after our 350 mile drive. Really appreciated. Another positive then and during breakfast was that though the tv was on, it was not blaring. It could be either watched or ignored; very pleasant. Our king suite was typical good Hampton Inn standard. The breakfast was largely unattended, but good. The pool is outside, fenced, and next to the parking lot. Exercise room looks good, though we did not use. Note to manager: ask your staff to wear name tags. The staff were all personable, but I had to ask each her name. From Jennifer at check-in to JJ on night shift and Alana at checkout, they were a pleasure—efficient, attentive, accommodating.