Gästanvändare
14 augusti 2023
I’m here now, arrived one week ago with six left. I’m actively searching for an alternative so I can leave sooner than later. This could be a nice property, if were managed and/or staffed properly, which it is not. If you expect any sort of reference to your honors status, or even membership, forget it, it won’t be acknowledged. I was told at check in that housekeeping is by request only. They’ve been in twice in 8 days. Neither time did they restock the coffee. Once they took the towels and didn’t leave any more. Basically they appear to have made the bed and removed the trash. If you go downstairs to get coffee, as they say you can, you’ll be told they only have a few. I put in a maintenance request to fix the light under the microwave on Monday. Having heard nothing by Friday, I asked the same person I reported it to. He acted like he’d never heard of such a thing. The young lady there told me “we’ve been waiting for the maintenance guy to show up all week and it’s not looking good”. I haven’t heard another thing since. If guest services or basic hospitality are important to you, I would strongly suggest you look elsewhere. This place is an s show.
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