Holiday Inn Alexandria

We stayed at this hotel for a family wedding. It's cheap lodging - my expectations were low. And, unfortunately, they did not meet my expectations. My room had a musty odor. Despite having the air conditioning on, my bedding felt damp the whole not (HVAC issue?). Service in the restaurant was poor and the food was cold when it arrived. Overall, just not impressed - not the end of the world. My daughter left her airpods at the hotel. She can see on her app that they are in the building. After calling for a whole week with no response, she got in touch with Laurie - the front desk manager, who refused to help her. I called and spoke to Laurie myself. Got the run-around -she's the manager but she's not in charge. That's a different department. Very rude- laughed at me when I asked if someone could just take a look. Was dismissive, rude and unhelpful. I think the place is just very poorly run.

The second floor room we had which was down at the end farthest from the lobby smelled like fried food when we got there and then later smelled of fried fish. It wasn’t the restaurant since u have to go outside to get to my section. The door had to be smacked to open as it stuck. Pretty tired place. The room was clean though. Friends stayed at other places in Alexandria that were newer and better maintained. Because I was in a wedding block The breakfast was taken off so we went out. They didn’t ask me about it when I booked so I don’t know if I would have gone for the breakfast rate or not. The friends hotel nearby had breakfast.

Let’s be honest…. This hotel is more like a Motel 6. The smell of mildew is strong from the A/C. The carpet is awful, the bathroom floor was sticky. Yes the bedding and towels were okay. But really this should be a $60 room….. just so sad. The checkin was smooth, very nice Minnesota welcome. The breakfast server was very nice food was good. But really fix up this place!!!!

The WORST Holiday Inn we have EVER stayed at!! If we could rate lower, we would. "Unkept" best describes this hotel. Our door lock was not properly installed, so the latch and strike plate holes didn't line up - meaning, the door cannot lock! And, it was clearly put in that way. From the moment we entered the room, no matter where we walked in the room, the floor was sticky. The toilet appeared to be kid sized (not a standard toilet) and was fit into the small opening the wrong way - meaning you had to try and work to make it work! The toilet wasn't facing out??? Most Holiday Inns have a typical set up and there is a little ledge between the sink and toilet area, that is typically marble, granite, nice/chunky wood, or laminate. This appeared to be thin, cheap fiberboard slapped on top. The photos they post are not even close to what we got, or they were photos from a while ago. Most are of the restaurant/bar which was the nicer part. It wasn't even that it looked like the hotel hadnt been updated for the last 40 yrs, it was that is was shotty work and very cheap materials to skimp, but charge you a lot of $$. We've stayed at hunting/fishing resorts for the entire week, for what 1 night here costs! As frequent Holiday Inn patrons, we understand all hotels are all different. But one comes to expect a certain level of upkeep-a safe and relaxing place to spend a night or more. If we didn't know other IHG hotels are VERY different than this one...we would NEVER stay at a #HolidayInn, #IHG, again! The one positive thing we could say is that the bed linens and towels were laundered well and smelled as such. That at least was comforting after a full day of travel. Although we did not shower there because most everything was so sticky. The walls are paper thin and you hear everything-including the loud music at the bar when no parties or any events, etc, were going on-only 1 person sitting at the bar, and the music continued loudly until about 1am. You hear most every child or person in the hall-even just walking/running. The staff was adequate. As non-smokers, the hotel charges if you smoke in a room, but clearly if people were doing it before, they take their money and don't fumigate the room. It clearly smelled of smoke. Instead of paying the exorbitant rate to stay there, you can have a weekend at the Super8 OR a lovely overnight stay at the Hampton, for FAR LESS $$ than this Holiday Inn, and much much nicer. Would NOT stay here!

Front desk staff were very friendly and helpful. Cleaning staff was polite. Beds were reasonably comfortable. That’s about were the nice comments end. We booked a room for 5. When we checked in, they charged us $10 extra for a cot. Toilet made noises and the rooms could use a refresher. We also paid the additional charge for breakfast when booking the room. However, they only provide 2 breakfast coupons. So 3 in our party would have to pay for the breakfast separately (and it’s not worth the money!). The breakfast was extremely disappointing. Food choices were very limited and unhealthy. And what was provided tasted blah. On the positive note, the restaurant staff were also friendly and helpful. Definitely not worth the money.

Run down rooms, Old hotel, run down lobby, furniture in rooms all needs to be replaced. Carpeting in hallway is dirty and torn, no breakfast. We had to drive for 2 hours to find anything. . Very disappointing. We wanted at least a clean room! Never again will we stay here.

We stayed at the Holiday Inn in Alexandria for a weekend vacation trip. This hotel is old as it was constructed in 1969. The hotel is currently working to renovate rooms so there is construction going on which can be loud. The staff were extremely friendly upon check in and check out. The rooms were aging and the cleaning could be improved. One of the bed pillows had a bug on it and there was a floss stick left by someone on the chair in the room. The ceiling in the bathroom was peeling above the shower. I would say our stay here was average and we might return if we came to the area. Hopefully the renovations will improve this hotel significantly.

Not a fan, the location is far from ideal unless you want an overnight stay for Ronald Reagan airport. Nothing worked, air con in the room or even the lifts. The carpet seemed to be designed to look like it was worn.

This is the WORST hotel we have ever stayed at. The hallways are filthy and look like they've NEVER been vacuumed. Some of the hallway carpets have large threads hanging from them, or fraying very badly. The walls need painting. Our room was very old and shabby looking. They need updating very badly. The chair in the room has to come from the 1940's, it was in such a dated style. The carpeting is very old and dirty. The whole room needs to be cleaned and updated. The socks I had on were black after only crossing the room once! The bathroom doesn't stay open. The cabinet in there looks like it came from a thrift sale, it's very old and far outdated. The breakfast was $27.00 for both of us. It's the worst breakfast bar we've ever seen! French toast sticks that look just like Eggo's! An egg dish that was hard, stale English Muffins, no potatoes, no fresh fruit except for one banana, no yogurt, and juice that came in 4 oz cellophane cups! Yet they have a bar there! So why on earth are they serving juice in cellophane cups! I saw glasses behind the bar. So why not serve the juice from at least a juice machine! Do you serve your vodka and OJ from cellophne cups! And they have OVERCHARGED us! Room rate $234. + incidental charge $25.00 plus breakfast $27.00. So why didn't they reverse the incidental charge as we paid for breakfast with cash! We'll never stay here again.!