Smy Carlos V Wellness & Spa Alghero

A perfect selection for foreign trackers to Alghero who enjoy high end hotels without being overly pretentious. The too S are comfortable however the beds are terrible firm and should all be outfitted with memory foam covers. They also sit a bit low to the ground but people in Europe tend to be shorter in general. The breakfast buffet was great with many options.

I am typically not a complainer and I traveled all through Italy weeks prior to this stay. We picked this place hoping for a nice 5 star stay after all the crazy travels. I want to fist say how did this place get 5 stars?!? Was it earned or given? It was a terrible property the customer service is absolute trash. We paid extra for two separate beds as I am traveling with my grandma and they practically refused to give us another room until we argued with them. Mind you we paid extra for this specific room. Later on at the dinner buffet staff made comments about our “problems” at check in we had multiple staff ask us what happened?! How un professional! When we simply paid for a room with 2 separate beds. We wanted what we paid for. $1,800 for 3 nights, what a WASTE!!!! We wanted a queen and a twin and we’re give a queen room and then told they would bring up a bed! What a joke! For $1,800 I would not sleep on a rollaway bed!! The dinner buffet was 2 stars! Food was okay! Breakfast was great!! You would think after paying for dinner the least they could do is include water! I get that wine and cocktails aren’t included but water?!? Overall would not recommend this property!! (The female bartender in the mornings by herself she was great!!!!! Makes a killer margarita!! Didn’t catch her name.)

We encountered few bathroom maintenance issues which luckily did not spoil our stay there. Overall including breakfast it didn't seem as excellent value for money. The staff was very friendly.

It was a delight staying here. I had a lovely, large room with a modern bathroom. Plus there was air conditioning which is rare in Europe. It was within easy walking distance of the old town. The staff were all friendly and helpful.

Good but not a 5-star experience The Hotel is situated in a wonderful spot with a fantastic sea view. You can tell it was a top place when it was built but now it seems a little outdated. The rooms are comfortable with nice linens and a great shower. However, some details are inadequate for a presumed 5-star Hotel. Some examples: no face tissues in the bathroom, no extra pillows with different height (the 2 in the bed were too low to be used singles and too high to be used doubles). Another sub-par experience was breakfast: cold fried eggs (pre-cooked), cold cuts not fresh and not high quality, no sausages, no freshly squeezed orange juice, etc. In summary a good stay, but it should have been better for the fame and the price.

Not a 5* hotel Overall, passable experience for a 5* hotel. The good: - Big rooms and nice views - Big bathroom - nice location walking distance from all key spots - nice staff (except the luggage person who seemed to be very angry) The bad: - crazy you need to pay 40e to use the SPA, you’d assume that payinf 300e for the room would give you access to the SPA too but no. - shower was leaking and “flooded” the bathroom - nothing serious but annoying - they had no hard pillows so all pillows were soft and thinner than paper