Gästanvändare
12 oktober 2022
We were on a 9 day roundtrip of Sardinia. We were in Alghero and, wanted to do a special excursion. Since they were booked out, we moved on to Cagliari and the east coast. We suddenly got the opportunity to do the excursion anyway. After long deliberation, we decided to go back to Alghero for this excursion. Being so far away, we booked a hotel in Alghero again, and waited until one day before the excursion to be sure that it would take place. However, the morning of our excursion it was cancelled last-minute because of COVID. . So our reason to travel all the way back to Alghero was gone. However, the hotel staff charged us our full stay anyway, even after we explaiwhat happened. And yes, legally they are right, but is this really necessary? We had not been sitting on this reservation for months, it was booked 24 hours before, during low season, and it was canceled due to circumstances. They could have charged us the first night only. I would never book there again.
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