Gästanvändare
31 januari 2023
a week ago on Google False advertisement of what I was suppose to get, toilet does not consistently flush, water takes long to get hot. Dirty bedding,house keeping doesn't clean rooms consistently, throwing away personal property, constant construction on premises while staying, unfinished rooms, charging my card 3 times without my permission while trying to check in. When I arrived at 1am I was locked out and waited 15-20 min calling with no answer knocking on the door finally a young boy comes to answer after being sleep in the back. He was the one that charged my card without my authorization 3 times trying to sneak in a$150.00 charge that was never discuss shown online or even on their policy that's typed on the desk. The manager lied to me about a conversation had with my sister and himself, house keeping was rude and rolling their eyes when I asked for more towels and they told me I had to wait I wasn't getting anything now. All the air conditioner leak, laundry stayed outside under the stairs the whole time I was there. I recommend no one stay here when I asked for part of a refund they claim they can't do anything, false they don't want to they take your money and dump you in hell. If anyone has stayed here I recommend you report them. I was given a number to call by the manager so I will share it on here call Charlie (626)524-5215 if enough people call maybe we can get some sort of compensation back for our horrible experience.
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