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Verifierade recensioner
Läge och interiör3.8
Bekvämligheter3.8
Service3.8
Renlighet3.8
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Alla recensioner(26)
Positiva recensioner(4)
Negativa recensioner(1)
Gästanvändare
Rum Queen med 2 queen size-sängar och rullstolsanpassad dusch - Tillgänglighetsanpassat
Bodde på apr. 2024
Familj
1 recension
4.7/5
Otroligt
Publicerades 18 apr. 2024
House keeping very accommodating. Food was great. Location very quite. Will definitely be using this location again.
Översätt
Laura C
Bodde på juni 2024
Annat
1.0/5
Publicerades 4 juni 2024
Rude manager, Multiple problems,$10 overcharge, but the the overall rating is much lower due to my interaction with manager.
Översätt
Svar från boendet: Dear Laura C, Thank you for sharing your feedback with us. I am truly sorry to hear about your experience with our manager and the multiple problems you encountered during your stay, including the overcharge. We strive to provide excellent service to all our guests, and it’s clear we fell short in your case. Your feedback is invaluable, and we will address these concerns with our team to ensure improvements are made. We hope to have the opportunity to welcome you back for a more satisfactory stay in the future. Safe travels, and thank you for your honest feedback.
gurrumeteviejo
Bodde på feb. 2024
Annat
5.0/5
Enastående
Publicerades 9 feb. 2024
The hotel was close to everything in Alice. The gas station mini mart was at walking distance. Breakfast was good not just cereal. They had 3 nice outdoor seating areas and a pool. The beds were comfortable.
Översätt
Svar från boendet: Hi gurrumeteviejo, Thank you for taking the time to share your positive experience with us. We're delighted to hear that our hotel's convenient location, close to various amenities, contributed to a pleasant stay for you. It's great to know that you enjoyed the breakfast offerings, finding them more than just the typical cereal fare. We're also pleased that you were able to take advantage of our outdoor seating areas and pool, providing you with additional spaces to relax and enjoy during your time with us. Comfortable beds are essential for a good night's rest, and we're thrilled to hear that you found them to your liking. We appreciate your feedback and are grateful for your patronage. We look forward to seeing you here again soon.
rlara72
Bodde på dec. 2023
Affärsresenärer
5.0/5
Enastående
Publicerades 9 dec. 2023
I was on business, I really liked the stay quiet and the staff was very accommodating with everything I asked and made sure the stay was good.i would recommend this hotel to anyone that needs a quiet and comfortable hotel.
Översätt
Svar från boendet: Hi rlara72, We are happy to learn that you enjoyed your stay and thank you so much for your kind review regarding our high standards of cleanliness. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. It was our privilege to do business with you, and it would be our pleasure to continue serving you. We can't begin to tell you how much we appreciate your five-star review. Thank you for your recommendation and we can't wait to serve you again!
Gästanvändare
Bodde på jan. 2023
Familj
3.0/5
Publicerades 31 jan. 2023
Stay here if you are just passing by. The price is probably fair for what you get; not a lot of fanciness or luxury here. Just a comfortable bed to sleep in, enough room space to do some work or organize you field work notes. It's a one-story hotel without many of the typical amenities you'll find at other more touristic ones. Feels dusty everywhere due to all the contractors' trucks and dry season around this area. Plus there seems to be a lack of maintenance/cleaning around the general areas outside and parking lot. If you are visiting this town on a vacation or for any other leisure purposes, you'll be better off staying at the other newer, better brand hotels at the other end of town.
Översätt
Svar från boendet: Dear Ozkar-F, Thank you for staying at our hotel and for taking the time to write a review. Although your overall visit was pleasant and comfortable, we apologize for the difficulty you experienced with our service, especially with the cleanliness. Your sincere feedback, including the comments about what we did right and areas where we can improve, helps us better our customer service. We have shared your concerns with the appropriate individuals, and we have taken action to ensure a better experience for future guests. We appreciate your patience and hope to see you again soon.