Gästanvändare
9 oktober 2024
There are many great things about this hotel, but the greatest thing is the staff. Everyone we met was lovely, warm, accommodating, kind and really good with children. While playing at the lake my son hurt his knee and Barbara (who is amazing) made a real fuss of sympathizing with him and applying some “magic cream” to his knee to make him good as new. Bernardo, aka Bukayo Saka was a joy to see every day, always with a smile and a kind word and a quick chat about football. Carlos around the pool was always so helpful, as was Kelton. We planned this holiday as an opportunity to relax and not leave the hotel and it was the perfect place to do so. The pool facilities are excellent and you are so close to the beach, where the sun loungers are included that you can still vary your stay without going too far. For children there is an excellent menu and loads to do. The food at the hotel was excellent (particularly recommend the seafood night), the rooms spacious and comfortable and the nightly turn down service is a wonderful way to end the day. The thing that struck me most was that all of the guests we spoke to were returning guests, some of whom had been returning for 10 years +!! We will absolutely return here - we love Quinta do Lago and thoroughly enjoyed our first stay at this hotel. 10/10 in all areas.
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