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Verifierade recensioner
Läge och interiör8.9
Bekvämligheter8.6
Service8.5
Renlighet9.1
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Negativa recensioner(7)
KCLDRIP
Standard
Bodde på mars 2025
Ensamresenärer
3 recension
7.0/10
Publicerades 19 apr. 2025
the hotel is located centrally, you can easily walk to see some things within the city also near to bus station and to panfilov area, i opt for late check out so i pay half of the room rate, and they let me check out 6pm? i paid for half rate then check out at 6pm? i talk to the receptionist that i will check out at 8pm, he said okay but they called that i cant and i will pay full amount if i didnt hurry and the way he say it that i need to be out as soon as possible he can say that in a nice way since they are working at hospitality area, if i only knew i should have check out early and not pay for half amount! its not even worth it. will stay to different hotel next time in almaty. do better next time.
Översätt
NNash
Standard
Bodde på feb. 2025
Ensamresenärer
17 recension
10.0/10
Enastående
Publicerades 9 apr. 2025
Compliments to Kamila at the Front Desk! She really accommodated me during my stay. She helped me book my Yandex. The room was pretty nice, the place is conveniently located to restaurants and major sites. Moreover, too my pleasant surpise, I got a cake and wine in my room during my birthday!
Översätt
Isfp-Solo Traveler
Standard
Bodde på dec. 2024
Ensamresenärer
20 recension
10.0/10
Enastående
Publicerades 4 feb. 2025
One of the best hotels I’ve stayed at so far! I arrived at the hotel around 5 AM, and fortunately (thank you for the receptionist who attended me), they had a room available for early check-in (for half the price).
The view was absolutely amazing, and the room was well-equipped with a mini-fridge, TV, hair dryer, disposable slippers, bathrobe, towels, and complimentary coffee, tea, and water.
The breakfast? I highly recommend booking a room with breakfast included! It’s a buffet with an extensive selection—mains, soups, and desserts change daily. They also have pies, cheeses, breads, cereals, and so much more. I didn’t even recognize some of the dishes and didn’t get to try everything, but everything I did taste was absolutely delicious.
The location is also excellent, with bus stations and the subway just a short walk away. I was able to walk to several tourist spots like Panfilov Park, Green Bazaar, and many more. One of the best features of the hotel is the keycard system — you can only access your assigned floor and the first floor, where the reception is located (from there, you can easily walk to the breakfast and spa areas)
Översätt
6/20
Svar från boendet: Dear Isfp-Solo Traveler, Thank you for choosing the hotel "Almaty!" Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such a positive experience with us. It’s great to know that you enjoyed the early check-in, the view, and the room amenities. We’re also happy that you loved the breakfast and had the opportunity to explore the nearby attractions. Your comments about our keycard system are appreciated, as we aim to provide both comfort and security for our guests. We hope to welcome you back for another amazing stay in the future! Best Regards, Guest Relations Manager, Bolatbekova Aigerim.
Mr. Alex2045
Standard
Bodde på okt. 2024
Affärsresenärer
50 recension
10.0/10
Enastående
Publicerades 15 nov. 2024
Excellent location, first class service at this well established hotel, with a long tradition formerly managed by the hero who in his younger years put the victory flag over Reichstag in Berlin.
This hotel is modern renovated and decorated to s high standard, esthetically and technically. Heating works like a clock, andvroom have s balcony with nice views, with no traffic noise. Nice breakfast too
There are Whoosh Jet and Yandex scooters, cable car, parks, pedestrian street, subway all within walking distance.
Översätt
6/13
Svar från boendet: Dear Mr. Alex2045, Thank you for choosing the hotel "Almaty!" Thank you for your fantastic review! We’re thrilled to hear that you enjoyed our prime location, high-standard service, and the thoughtful renovations. It’s wonderful that you were able to take advantage of the nearby attractions and transport options. We truly appreciate your kind words and hope to welcome you back for another memorable stay! Best Regards, Guest Relations Manager Bolatbekova Aigerim.
Fly Yee
Superior Deluxe
Bodde på mars 2025
Par
17 recension
10.0/10
Enastående
Publicerades 19 apr. 2025
Nice modern furniture’s inside the room & clean hotel. It’s convenience to walk around.
Översätt
Sudhir Sundararaju
Superior-tvåbäddsrum
Bodde på jan. 2025
Par
6 recension
10.0/10
Enastående
Publicerades 20 feb. 2025
I have stayed here quite a few times. The location, the facilities and services are top notch. I love their scrumptious breakfasts. The big wide balconies and the view from them are spectacular!
Översätt
Gästanvändare
Deluxe-dubbelrum
Bodde på jan. 2025
Par
8 recension
8.5/10
Mycket bra
Publicerades 8 feb. 2025
Good hotel for a couple nights stay. The hotel is beautiful and the rooms are big, very clean and comfortable and offer excellent views of the city.
Översätt
Svar från boendet: Dear Zhenelite, Thank you for choosing hotel "Almaty!" Thank you for your kind review! We’re so glad to hear that you enjoyed your stay with us and appreciated the beauty of the hotel, spacious rooms, cleanliness, and the views of the city. We hope to welcome you back for another great stay in the future! Best Regards, Guest Relations Manager, Bolatbekova Aigerim.
ALEKSANDR
Standard
Bodde på jan. 2025
Affärsresenärer
2 recension
9.5/10
Otroligt
Publicerades 17 feb. 2025
Very nice eye sight from the window. Nice and convenient room, perfect location, very happy.
Översätt
Al837
Deluxe-enkelrum
Bodde på nov. 2024
Affärsresenärer
25 recension
10.0/10
Enastående
Publicerades 9 dec. 2024
During my stay, I really enjoyed my room, comfort and convenience of this hotel. Also it was a wonderful involvement into the history and prospects of the Almaty hotel which is located in the historical center of Almaty and provides high-quality service for the clients. Breakfast is highly recommended.
Översätt
Svar från boendet: Dear Al837, Thank you for choosing the hotel "Almaty!" We value feedback from our guests and always welcome your comments. We are also sincerely glad that you had a pleasant experience at our hotel. We will be glad to see you again! Best Regards, Guest Relations Manager Bolatbekova Aigerim.
Gästanvändare
Deluxe-dubbelrum
Bodde på okt. 2024
Familj
2 recension
10.0/10
Enastående
Publicerades 28 nov. 2024
100% recommended. Bfast is very good. The only problem we had was that the ac was not functioning well looks like it wasnt cleaned recently. Very hot even if its temperature is low already.
Översätt
Svar från boendet: DearSadegh, Thank you for choosing the hotel "Almaty!" Thank you for your wonderful recommendation! We’re glad to hear you enjoyed the breakfast. We sincerely apologize for the issue with the air conditioning and understand how uncomfortable that can be. We will make sure to check and clean the units to ensure better comfort for our future guests. We hope to have the opportunity to welcome you back and provide an even better experience next time! Best Regards, Guest Relations Manager Bolatbekova Aigerim.
jin sung
Superior Deluxe
Bodde på mars 2025
Affärsresenärer
4 recension
10.0/10
Enastående
Publicerades 3 maj 2025
Best location. A friendly, clean and convenient hotel
Översätt
Poh Huat
Deluxe-enkelrum
Bodde på juli 2024
Par
20 recension
8.0/10
Mycket bra
Publicerades 22 aug. 2024
A brand new hotel with strategic location . Value goes into location . Rate 3 star with higher room rate.
Översätt
Svar från boendet: Dear Poh Huat, Thank you for choosing the hotel "Almaty!" We value feedback from our guests and always welcome your comments. We are also sincerely glad that you had a pleasant experience at our hotel. We will be glad to see you again! With best wishes, Guest Relations Manager Bolatbekova Aigerim.
Gästanvändare
Deluxe-enkelrum
Bodde på dec. 2024
Affärsresenärer
2 recension
9.0/10
Utmärkt
Publicerades 20 feb. 2025
Newly refurbished hotel in a perfect location !!
Översätt
Tserendavaa
Superior-tvåbäddsrum
Bodde på sep. 2024
Affärsresenärer
10 recension
8.5/10
Mycket bra
Publicerades 28 dec. 2024
Hotel location is good. They have a nice breakfast. Service is ok.
Översätt
Svar från boendet: Dear Tserendavaa, Thank you for choosing the hotel "Almaty!" We are very glad that you liked the hotel and were able to enjoy the beautiful view from the window. The restaurant works on its breakfast selection every day and we are very pleased that you appreciated the variety of breakfast. We will be glad to see you again in our Hotel! Best Regards, Guest Relations manager, Bolatbekova Aigerim.
Gästanvändare
Deluxe-enkelrum
Bodde på aug. 2024
Affärsresenärer
2 recension
10.0/10
Enastående
Publicerades 8 okt. 2024
I love this hotel so much. Will book again when I back to Almaty next time.
Översätt
Svar från boendet: Dear Guest User,Thank you for the great review and high rating! We are very glad that you liked everything, it is important for us. Come again, we will be glad to see you again!Best Regards, Guest Relations Manager, Bolatbekova Aigerim.