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Verifierade recensioner
Läge och interiör4.4
Bekvämligheter4.1
Service4.2
Renlighet4.5
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Negativa recensioner(6)
Isfp-Solo Traveler
Standard
Bodde på dec. 2024
Ensamresenärer
17 recension
5.0/5
Enastående
Publicerades 4 feb. 2025
One of the best hotels I’ve stayed at so far! I arrived at the hotel around 5 AM, and fortunately (thank you for the receptionist who attended me), they had a room available for early check-in (for half the price).
The view was absolutely amazing, and the room was well-equipped with a mini-fridge, TV, hair dryer, disposable slippers, bathrobe, towels, and complimentary coffee, tea, and water.
The breakfast? I highly recommend booking a room with breakfast included! It’s a buffet with an extensive selection—mains, soups, and desserts change daily. They also have pies, cheeses, breads, cereals, and so much more. I didn’t even recognize some of the dishes and didn’t get to try everything, but everything I did taste was absolutely delicious.
The location is also excellent, with bus stations and the subway just a short walk away. I was able to walk to several tourist spots like Panfilov Park, Green Bazaar, and many more. One of the best features of the hotel is the keycard system — you can only access your assigned floor and the first floor, where the reception is located (from there, you can easily walk to the breakfast and spa areas)
Översätt
6/20
Mr. Alex2045
Standard
Bodde på okt. 2024
Affärsresenärer
42 recension
5.0/5
Enastående
Publicerades 15 nov. 2024
Excellent location, first class service at this well established hotel, with a long tradition formerly managed by the hero who in his younger years put the victory flag over Reichstag in Berlin.
This hotel is modern renovated and decorated to s high standard, esthetically and technically. Heating works like a clock, andvroom have s balcony with nice views, with no traffic noise. Nice breakfast too
There are Whoosh Jet and Yandex scooters, cable car, parks, pedestrian street, subway all within walking distance.
Översätt
6/13
Svar från boendet: Dear Mr. Alex2045, Thank you for choosing the hotel "Almaty!" Thank you for your fantastic review! We’re thrilled to hear that you enjoyed our prime location, high-standard service, and the thoughtful renovations. It’s wonderful that you were able to take advantage of the nearby attractions and transport options. We truly appreciate your kind words and hope to welcome you back for another memorable stay! Best Regards, Guest Relations Manager Bolatbekova Aigerim.
Al837
Deluxe-enkelrum
Bodde på nov. 2024
Affärsresenärer
23 recension
5.0/5
Enastående
Publicerades 9 dec. 2024
During my stay, I really enjoyed my room, comfort and convenience of this hotel. Also it was a wonderful involvement into the history and prospects of the Almaty hotel which is located in the historical center of Almaty and provides high-quality service for the clients. Breakfast is highly recommended.
Översätt
Svar från boendet: Dear Al837, Thank you for choosing the hotel "Almaty!" We value feedback from our guests and always welcome your comments. We are also sincerely glad that you had a pleasant experience at our hotel. We will be glad to see you again! Best Regards, Guest Relations Manager Bolatbekova Aigerim.
Gästanvändare
Deluxe-dubbelrum
Bodde på okt. 2024
Familj
2 recension
5.0/5
Enastående
Publicerades 28 nov. 2024
100% recommended. Bfast is very good. The only problem we had was that the ac was not functioning well looks like it wasnt cleaned recently. Very hot even if its temperature is low already.
Översätt
Svar från boendet: DearSadegh, Thank you for choosing the hotel "Almaty!" Thank you for your wonderful recommendation! We’re glad to hear you enjoyed the breakfast. We sincerely apologize for the issue with the air conditioning and understand how uncomfortable that can be. We will make sure to check and clean the units to ensure better comfort for our future guests. We hope to have the opportunity to welcome you back and provide an even better experience next time! Best Regards, Guest Relations Manager Bolatbekova Aigerim.
Poh Huat
Deluxe-enkelrum
Bodde på juli 2024
Par
15 recension
4.0/5
Mycket bra
Publicerades 22 aug. 2024
A brand new hotel with strategic location . Value goes into location . Rate 3 star with higher room rate.
Översätt
Svar från boendet: Dear Poh Huat, Thank you for choosing the hotel "Almaty!" We value feedback from our guests and always welcome your comments. We are also sincerely glad that you had a pleasant experience at our hotel. We will be glad to see you again! With best wishes, Guest Relations Manager Bolatbekova Aigerim.
Tserendavaa
Superior-tvåbäddsrum
Bodde på sep. 2024
Affärsresenärer
10 recension
4.2/5
Mycket bra
Publicerades 28 dec. 2024
Hotel location is good. They have a nice breakfast. Service is ok.
Översätt
Svar från boendet: Dear Tserendavaa, Thank you for choosing the hotel "Almaty!" We are very glad that you liked the hotel and were able to enjoy the beautiful view from the window. The restaurant works on its breakfast selection every day and we are very pleased that you appreciated the variety of breakfast. We will be glad to see you again in our Hotel! Best Regards, Guest Relations manager, Bolatbekova Aigerim.
Gästanvändare
Deluxe-enkelrum
Bodde på aug. 2024
Affärsresenärer
2 recension
5.0/5
Enastående
Publicerades 8 okt. 2024
I love this hotel so much. Will book again when I back to Almaty next time.
Översätt
Svar från boendet: Dear Guest User,Thank you for the great review and high rating! We are very glad that you liked everything, it is important for us. Come again, we will be glad to see you again!Best Regards, Guest Relations Manager, Bolatbekova Aigerim.
Margarita
Standard
Bodde på sep. 2024
Ensamresenärer
26 recension
4.2/5
Mycket bra
Publicerades 6 okt. 2024
Good location
Översätt
Svar från boendet: Dear Margarita, Thank you for choosing the Almaty hotel! I am very pleased that the location of the hotel turned out to be convenient for you. We will be glad to see you again in our hotel! Best Regtads, Guest Relations Manager, Bolatbekova Aigerim
Gästanvändare
Deluxe-enkelrum
Bodde på aug. 2024
Affärsresenärer
1 recension
4.5/5
Utmärkt
Publicerades 25 okt. 2024
Good!
Översätt
Svar från boendet: Dear Guest,Thank you for the excellent review and high rating! We are very glad that you liked everything, it is important for us. Come again, we will be glad to see you again!Best Regards, Guest Relations Manager, Bolatbekova Aigerim.
Svar från boendet: Dear Skyroad, Thank you for choosing the hotel "Almaty!" Thank you so much for your detailed and thoughtful review! We’re delighted to hear that you enjoyed our central location, spacious rooms, and the breakfast buffet. We also appreciate your understanding regarding the hot water and the minibar details. Your recommendation for rooms with a view of the National Theatre is much appreciated—we agree, they offer a beautiful sight! We hope to welcome you back in the future and provide another great experience. Best Regards, Guest Relations Manager, Bolatbekova Aigerim.
Svar från boendet: Dear Tangshaohuanqiulvxing, Thank you for your wonderful feedback! We’re so glad to hear that you enjoyed our service and the beautiful view from your terrace. It’s great to know that the room, despite being compact, still met your needs. We hope to welcome you back soon for another great stay! Best Regards, Guest Relation manager, Bolatbekova Aygerim.
Svar från boendet: Dear Xiaomaiquanquan, Thank you for choosing the Almaty hotel! We greatly value feedback from our guests and always welcome your comments. We are also sincerely glad that you had a pleasant impression of our hotel. We will be glad to see you again! With best wishes, Guest Relations Manager Bolatbekova Aigerim.
독또르비치
Standard
Bodde på sep. 2024
Affärsresenärer
4 recension
4.5/5
Utmärkt
Publicerades 8 okt. 2024
리모델링을 해서 깨끗해진 것 같습니다
3성급호텔이라고 되어있지만
3성급치고는 가성비도 좋은 편이고
위치도 좋고 시설도 깨끗합니다
주변에 환전소나 식료품 가게
식당 카페등도 선택시가 다양해서
전반적으로 만족스럽습니다
Översätt
Svar från boendet: Dear 독또르비치,Thank you for choosing our hotel "Almaty!"We are glad that you had a pleasant time and we will be glad to see you again! Best Regards, Guest Relations Manager, Bolatbekova Aigerim.
Svar från boendet: Dear Amaerfeibuhuatiemuer, Thank you for choosing the hotel “Almaty!” We are very pleased that you were comfortable and that you managed to enjoy the beautiful view from the window. We will be glad to see you again in our hotel! Best Regards, Guest Relations Manager, Bolatbekova Aigerim.