Sadu Hotel Almaty, a member of Radisson Individuals recensioner

The hotel was very nice and clean! The swimming pool and breakfast was really nice too!! 👍🏻👍🏻👍🏻

We had awesome stay at Sadu Hotel. We enjoyed every bit of it.

設施：游泳池、會議室、餐廳 衞生：乾淨整潔 環境：清爽 服務：很好

很滿意的地方

房間很好，早餐也好

I stayed in the Sadu Hotel Almaty to attend a conference hosted by nearby Al-Farabi Kazakh National University. A number of the international delegates were based at the Sadu Hotel, which has recently joined the Radisson Group according to staff at reception. The hotel staff at reception are welcoming and multilingual. The rooms were large and comfortable, with most the usual amenities. There was no iron or ironing board, but one appeared quickly when I called reception. My biggest gripe was the AC. The instructions were completely incomprehensible, even when I used Google to translate all the Russian text to English, and the hotel staff had no idea how to turn it on. As a result, the room temperature was too hot in the day and cold at night. The bar and restaurant would not allow guests to charge bills to their rooms, which was fiddly. There was QR code on the table to order, but instead of going through the kitchen, you had to show your order to the waiter on your phone, they changed the language to Russian, and then went off to place your order. It was an amusingly pointless use of technology - a paper menu with pictures would have been much quicker - but it got the job done. The meals were pricey though - £25-30 for a main plus a drink. The hotel is in a development area with nothing much around it. There is a very upscale mall about 15-20 minutes' walk away. Most of the stores sell designer clothes that cost more than my car. There is a supermarket in the basement, which seemed to stock implausibly expensive imported food items, but had a few basics like Diet Coke. As a business hotel, it works fine. The wifi was fast, the service good and I enjoyed my stay. There is a Russian-style sauna in the basement for guests, which would probably be fun, but unfortunately I didn't get time to try it.

This hotel is not for grps. Specially not for M.I.C.E grps. Though the standard check in time is 2 pm. But we didn’t get room till mid night . And at midnight , out of 32 Rooms , approx 10 Rooms were not cleaned. And keys were handed over . Almaty is good destination but not for big groups.

This modern hotel is located within the Sadu sports and ski-jumping complex. The room was pleasant and mountain views splendid. Hotel has spa and outdoor pool, (only open during day time hence of no value to business traveller), but unfortunately no gym. The onsite restaurant serves good breakfast and a variety of local and international dishes.

When Musafir booked this property I was having real doubts bcoz I have read so many reviews. But the property really surprised me. The location of this hotel can be little inconvenient as it’s outside the city area. But this is very quiet and very good for people who wants to be away from the city hussle and bussle. Rooms are very comfortable and big. And amenities inside the room is really good. But washrooms doesn’t have door. This can be inconvenient for friends or family staying. In winter they don’t turn on the AC bcoz of it rooms get really hot and zero ventilation. Staffs are nice but they really needs to learn how to handle customers. This can be due to language. People will feel they are rude. Breakfast was really good. They have a lot of variety. Over all I had a real good time.

This hotel is with the wide range advantages. First of all location near the mountains, in the center of the city ,in front of of luxury mall Essentqi mall. Outstanding service with polite staff, a delightful breakfast experience, and impeccably clean rooms, all complemented by a showcase of national cooking traditions. I live in KZ, but never have seen at the hotel the option with the national kitchen, seriously amazing! The chiefs cooking is really like homemade! Recommend it at all!

I would normally do a review starting good points then leading into bad points and leave it like that. This place the 'Bad Points' are potentially life threatening. There is a live 'always on' electrical socket in the shower cubicle. The 'Fire / Emergency' exists are propped open on each floor (which would lead to spreading of smoke incase of a fire) and the stairs are obstructed with beds, mattresses, building materials. The actual fire doors were obstructed by bags of cement (photos provided). That out of the way I'll talk about 'inconveniences' the hot water is inconsistent so you cannot guarantee a hot shower when you want. If your room has a pool view - the music starts between 7 - 730am daily. If you order 'Room service' then the food is delivered uncovered, it moves from kitchen through reception, into public lift, corridor. This includes drinks. There in one door in the shower/toilet area so you can either use the toilet in private or swing the door back to form a cubicle. Before I arrived I checked the reviews and the biggest issues seemed to be breakfast. First day I understood the issue. The food was not fresh (even though I was early), sliced cheeses were old, tray bakes weren't fresh. Potato products (hash browns etc) all tasted like they were prepared the day before and reheated. The prepared eggs, sausages etc were all just warm and again looked and tasted like leftovers. I was in a party of 40, within 3 days 12 of us has food poisoning. I'm not just saying we felt poorly, an emergency doctor was called to the hotel as people were collapsing. I know people say, should have mentioned it there and then as opposed to making a review. I did. I spoke to tour organiser, reception, restaurant manager who brought out the two chefs. They first thought that we had maybe picked up the bug from outside but that wasn't possible. The group had only ate together at the breakfast. This bug spoiled the rest of my holiday and some people are still unwell (5 days later). That aside the hotel is nice, really spacious rooms but could do with some surface cleaning on the walls etc, but it's a bit isolated. You can walk about 15 minutes to 'essential mall' which has supermarket, currency exchange and some expensive restaurants. This was my first hotel in Almaty so I cannot compare to others in the country. I have however travelled to over 35 countries and this hotel is bad.

I recently visited this hotel for my stay in Almaty and, it was horrible.we were 20 group of ladies and they treated us so badly,in bathroom hot water was not coming properly, short circuits were happening, AC were not working,no option in breakfast for vegetarian people. They even charged us for having lipstick marks on towel which can be easily cleaned off,they said it is not washable even made us wash the towel and show them it is washable then also they charged us 50,000 tenga and even called police on such a silly issue.So I would not recommend this hotel to anyone one should avoid this hotel at all cost.

Unfriendly staff and weird hotel. Staff was totally unhelpful and the rooms too were not good. Avoid this hotel if you want to have a good vacation. Food too was not good. Bathrooms were also bad. Overall staying in this hotel will be a nightmare and you would end up spoiling your vacation. They normally wants to charge customers with any small issue. No co-ordination with the staffs themselves. if you talk with 1 person and he confirms the service the other says that it wont be done. So guys please avoid this hotel to have a good vacation. There are many good hotels in Almaty and if you want to have a good vacation "Avoid this Hotel"

Had a great stay at the hotel. Extremly friendly and helpful staff. The room was neat and cozy. I would recommend the hotel to those who prefer staying far from city noise (yet Sadu is not far from Esentai mall ~ 5 min, airport ~ 15 min). Definitely coming back during summer time 👍