Plaza Hotel Almaty recensioner

Amazing

It is not a good place to stay.it doesn't worth the price.not good,not recommend.

酒店到所有的景點都需要打車， 距離遠點。酒店的房間寬敞舒適 ，床墊比較軟， 房間很乾凈 。早餐廳看起來是整個酒店的一個亮點， 環境非常好， 食物豐富 。酒店的前台服務是最差的，住了四天， 遇到不同的前台服務員 ，他們都很懶惰， 也缺少禮貌 。房間的隔音很差 。

Отель выглядит снаружи очень красиво , дорого , богато. Но внутри..я бы не сказала, что это прямо хорошо. Мебель старая , атмосфера немного удручает, в целом все было хорошо

酒店位置很好，雖然是個舊酒店，但是很乾凈，有歷史底藴，很不錯，推薦大家入住，相對來説價格還是比較便宜。

出行方便，酒店環境很好，商務旅行首選

環境：旁邊有條河，總體還可以 衞生：比較乾淨，但打掃太慢了。上午出門就掛了打掃的牌子，下午回來才在打掃 設施：wifi太差了，很多房間沒有wifi信號，換了好幾個房間，仍然只有一格信號 服務：前台小哥始終掉着臉，不知道是給誰看。晚上才到酒店，想早點休息，結果沒有wifi。讓幫忙換房間，説等五分鐘，等了十幾分鍾都沒反應，逼得我當面生氣才給換，然後換了個仍然沒有信號的房間。第二天早上換了個友好一些的女服務生才幫忙換了信號好的房間

식사는 먹을거 없음 방음 옆방사람이랑같이 자는거 같음 코고는 소리가 들림 호텔객실에서 담배피으는 사람도 있믐 최악임 진짜로 추천하기 싦음

性價比高，服務不錯

快捷方便實惠

Stayed last week Great Value. The hotel staff were extreamly helpful prior to us arriving organising a hotel pick up and early check in as we arrived at 5am. was a godod location with a great bar in the hotel. Will 100% Stay here again when visiting Almaty.

The location is wonderful almost every staff is nice barring 1 or 2 . Breakfast is also good. room is wonderful big and everything is there bathroom is very neat and clean. they have lift so things are easy on the upper floor. they are always ready to help they all speak English .

We stayed for two nights at Plaza Hotel in Almaty, and our experience was shockingly bad. The staff was extremely rude and hostile, completely lacking in basic hospitality. Breakfast was a disaster. The food was cold, and there was no staff around to assist. To make matters worse, one morning they closed the breakfast service half an hour early without any notice. As a family with an infant, a toddler, and two senior citizens, we politely requested breakfast, but the staff outright refused. Only after a lot of hassle and argument did they agree to serve us in the Coffee Shop. Even then, the breakfast we were served was minimal. When we asked for some cheese, the waiter rudely responded, “No cheese!” However, when we offered to pay, he suddenly changed his mind and said he could get it for us. This level of hostility and poor customer service was truly shocking. To add to the disappointment, the room service was equally terrible. We had to call multiple times just to get water bottles delivered to our room. Overall, Plaza Hotel fails miserably in both service and hospitality. We would not recommend this hotel to anyone.

Positive - Spacious and clean room - Nice music during breakfast - Not bad wifi speed at 20 Mbps but in the evenings it’s not enough for work and calls Negative - Elevators make a terrible booming sounds that start at 5am and end at 11pm - It’s very slippery in a bathroom - They have a kettle but to use it you have to go to the bedside as sockets are only there - The average breakfast with a bad coffee - The view from the windows is terrible - Located in the poor neighbourhood