Hotel Cabogata Jardín

I stayed at the hotel for a night, it was really relaxing and I still regret why I didn’t stay longer! The atmosphere of the hotel was very pleasant and you could escape from the noisy world for a while ! Room : spacious, clean and neat with stunning sea view. Breakfast: divers, fresh , delicious

If I could give 0 I would. When we got there even after 4 emails detailing who would be staying, ie 2 couples, one newly wed and mother and father in law they gave us a family room with interconnecting door. Clearly no good. Ok they changed the rooms but even though we booked luxury rooms they gave the newly weds a small standard room. They made us wait 2 hours for a spare room to be cleaned even though the hotel was empty. Out of politeness we went with it. No point rocking the boat. However, this is supposed to be a 4 star hotel which we have been to twice before with no problems. Food usually very good as its a buffet, but no. On arrival at the restaurant we found a locked door. At reception we were told food had been moved to the Sports Bar. The food was an A4 piece of paper with 3 choices if what I call kids meals. The staff were clearly embarrassed as they said we could have all the chicken nougats and chips that we could eat. This is a 4 star restaurant.??? Upon complaint we were told that there was nothing that could be done. We insisted that the receptionist call her boss which she did. Even though it was at 10 pm she was told to give us our money back and for us to leave. If we stayed we would have to pay for the night. 160 euros. Clearly the owners do not care about it's clientele and would rather palm them off with terrible food and poor service. Do yourself a favour and go somewhere else. AWFUL.

Thank you so much for everything!!! Check in was easy and fast, hotel was lovely’s and the food was superb every single day! We met the F&B manager Oscar who was outstanding on helping us with all our allergies and problems that we had. Once again thanks and we will be back again for sure.

We arrived for a 4 day break having corresponded on numerous occasions by email while booking and first impressions were 'wow' exactly as the website shows & so peaceful.....until the 150+ kids/teens arrived for the balon mano tournament across the road which zero mention was made prior to our arrival On checking into our room (which was beautiful) it became apparent that the noise from the rooms housing these players would be a real issue The whole reception staff were absolutely amazing..had housekeeper take me to the other wing of the hotel away from the noise, showed me a superior family room (twice the size + sofa bed and bigger terrace) and moved us without any hesitation The rooms are beautifully decorated (full refurb last year) very modern & trendy, bathroom tiling looked a little dated but was spotlessly clean and the bath etc were all brand new The public areas and pool terraces are very chic...feels much more upscale than the typical 4* hotel and once the 2 nights had passed that the players were there it was so quiet it felt like we were staying in a private resort The buffet offerings for both breakfast and dinner were fabulous with beautifully presented salads, crostini, desserts etc plus a full selection of meats, chicken & fish dishes plus hot veg/potatoes and at breakfast again, you could want for almost nothing The pool bar wasn't open for the first 2 days (windy weather) so the sports bar was available...very nice but a little sterile & needs more decor to stop voices echoing but the one sporting event I wanted was available! We had the great pleasure to meet - on numerous - the f&b director for both this hotel & the soon to open 5* hotel next door who responded to an issue we had with getting a drink one evening with such professionalism and in a short space of time he became a 'friend'...Oscar, thank you - you know what for! I've sold the hotel's decor & facilities but the simple fact is the staff are what make this property exceptional, all the reception staff, housekeeping, I sadly never got her name but the wonderful lady from Ecuador who served us so well at both bars, the breakfast/dinner waitress staff and, as with Oscar, I have to personally mention Gordon who ran the restaurant with such a professional & welcoming attitude We will return, bringing friends, and will do so without any fear of the enjoyable and relaxing stay we are assured of

I've never left a review but after my experience I feel I need to. We went here 1st to 8th June, we check in on first day, all is fine. We are told at check in the restaurant doesn't open until 8pm, not ideal when you have young children. We thought well lets walk out to the local restaurants, these are about 10 minutes walk away. We get to town about 6pm to find everywhere closed and nothing opened until 8pm also. We went to the hotel to enquire about this, apparently the whole area has a siesta from 3pm until 8pm so everything closes ( this includes the hotels pool bar). Even the local shops shut so if you haven't eaten by this time you have to wait. Also a lot of them are only open certain days so you have to plan this, we where on Google maps everyday checking opening times. In the hotel we where told to go to the room and order room service or wait until 8pm. They have 2 large pools, one of them was closed the whole week so we couldn't use it. It said on Tui, evening entertainment, not once where there any entertainment so we had to try and entertain ourselves, which was hard given everything in the area was closed. They had a fusion Italian Mexican restaurant also, sadly can't review this as this was also closed the entire week we where there. The kids club wasn't available either if our daughter wanted to see other children. The kids water slides where good, although the pool was filthy with dirt and dead bugs. The pool bar food was very bog standard and 3 times we ate there the food came to us cold. The sports bar opens at 8pm (no surprise) for 3 hours. 2 tvs in the corner playing MTV isn't really a sports bar. One night my wife woke up in the night to hear a dripping sound to find the air con had broke and there was a big puddle on the floor in the room. Told reception the morning after who sent a maintenance man to look. He said its fine and left without actually doing anything. The beach is walking distance but be aware this isn't a sand beach, its a pebble beach so a little uncomfortable even in the sea. This was advertised as being great for families with entertainment and kids club and great pools. We got none of this during the week. If you are happy to sit by a pool until 8pm before you can do anything or go anywhere then this is for you. If you want a variety of things and have children I must say AVOID AVOID AVOID. We won't be going here again, I was surprised to see so many 4 and 5 star reviews given we had to entertain ourselves every night, wait until 8pm to eat and then not be able to use all the pools and restaurants they have.

Lovely hotel and room. It is mainly a Spanish hotel ,which I expected. Just myself and a younger couple were English. I felt we were treated differently than Spanish guests, something I’ve never experienced before. The hotel is a four star ,it is plainly seen when entering the main entrance. I would rate the food 3 star . The hotel was very clean on the inside and in the grounds.