Urbanización El Toyo, C. de los Juegos de Casablanca, 04131 Retamar, Almeria, Andalusia, 04131, SpainVisa hotellinformation
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4.3/5
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42 recension
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Verifierade recensioner
Läge och interiör4.4
Bekvämligheter4.4
Service4.3
Renlighet4.3
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Inigo
Bodde på juli 2022
Par
26 recension
3.7/5
Publicerades 3 sep. 2022
The hotel itself is amazing but:
- Shower door did not close properly and therefore we got "floods" everyday in the toilet.
- Mosquitos: I do understand that we are in a "wild" enviroment but it was amazing every time we open the curtain of the terrace how were falling many mosquitos. During the night, going to the toilet was an expirience as well. Too many mosquitos...they should try to do something with this.
- Meals: they do not include beverage, its normal until you are charged 3'5€ for an opened bottle of water when they should serve or at least give the option to have it for free since the law says that.
- Checkin: the girl of the counter just told us, "hey scan this QR code and everything is explained", why shall I download an app of the hotel? is it so hard to explain just in few second all the activities of the hotel?
- Breakfast: Bakery quality worse than any other hotel I tried...
Speaking about amenities hotel is perfect, big pools, nice decoration, buffet was ok and it has direct access to the beach. Its a pity that the service is not at Barcelo level standards.