Hampton Inn & Suites Altoona des Moines

We don't travel as much as we used to, but we always try to stay at a Hampton. The breakfast options they provide was adequate and what we've come to expect. The location was convenient. The price was a bit too high. I'm glad we were there for only 1 night.

Not great check in experience Check in was not a good experience. Waited to for check. To be be told room wasn't available up check in. Since it hasn't been cleaned. Had another king size bed, cleaned, and available. For an individual with no reservation. Front desk clerk was going to have my husband and I wait for a king sized bed room to be cleaned. Despite having a reservation.

Bedbugs!!!! Our room had BEDBUGS!! Otherwise I would have rated it as a good place to stay. We were moved to another room after reporting the bedbugs to staff, bedbug was shown to staff. We repeatedly asked to speak with a manager, however no one reached out to us. I’m very concerned that others staying there will bring home this very unwanted guest.

This hotel is only a few minutes away from the Des Moines Outlets. The beds were comfy and very clean. We had a great stay!

Quiet, Clean, Comfortable Hotel w/decent Breakfast A very pleasant overall stay in a very clean hotel. I didn't pack a couple of items that were needed on the trip, but they had a store in the lobby where i was able to purchase them, and the staff was available to help with the purchase- even after 1 AM. Very quiet hotel and didn't hear any noise from any adjoining rooms. I also liked the fact that there was a gym on site, which I took full advantage of. I would definitely stay here again if i had the opportunity.

The staff and facilities are all top notch. We had a wonderful time!