Sandcastle123
30 augusti 2024
We had a lovely stay at this hotel. After reading some of the reviews before arriving I was worried, however we had a lovely holiday. Staff were friendly, our room was spacious and nicely decorated. The bathroom was tired and hadn't been updated in the renovation which was a shame but it was functional. There was no hairdryer as advertised so if you need one take one with you. The family pool is a great size and where we spent most of our time. We managed to get sunloungers every day but did struggle when we left it later in the morning and ended up on the grass where there were a lot of ants. The surface round the pool is not gentle on the feet, and there are loose stones, so make sure you have a pair of flip-flops to wear from your sunlounger to the pool. Also, take towel clips as it can get breezy. There is also a kids pool and an adult pool. The entertainment team were great, they didn't hassle you to take part and took no for an answer. I enjoyed watching the pool activities from the sun beds. The team worked really hard. Food was as expected for an AI, good selection at breakfast, sausage, eggs, bacon, pancakes, pastries, toast, ham, cheeses etc. Lunch, there was a salad bar, soup, lots of different breads, pasta salads, hot dishes and desserts. Dinner was similar to lunch. The snack bar had crisps, sandwiches, desserts, ice pops, salad etc and there is a van serving burgers and hot dogs. We ate breakfast and lunch and tended to go into Alvor for dinner, I couldn't believe how cheap we could eat out and there are some great restaurants. We downloaded uber to get to and from the hotel. There can be a small wait at the bar if you want an alcoholic drink but for soft drinks there are machines to help yourself, I took a cold cup in my case which was great for filling at the machine and kept my drink cold by the pool for hours! Try not to let the bad reviews worry you if you have booked this hotel, I would say it's more a good 4 star than 5, no major issues but there's room for small improvements.
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