RR Alvor Baía Resort

Ótimo hotel, quarto grande e limpo, funcionários muito profissionais, fantástico pequeno almoço. Boa localização

Lovely week's holiday as a family of 4 in April. Unpredictable weather but that has absolutely nothing to do with the hotel! Arrived at 10pm at night and received small parcels for all of us due to the time, very nice touch. Our cases were taken to the room for us which was unexpected, and I would recommend having some small change on you at arrival as we felt awkward that we couldn't tip. Rooms were very nice, we were on the 4th floor room 323 with view of the pool but slightly off to the side and it was very peaceful. Room service was everyday and cannot fault the cleanliness of the hotel and grounds in general. It is spotless. There is a fabulous kids play area which opened up on the day we left but looked brilliant, all under cover with seating for the parents in the sun. Pool is incredible, far too cold for us though in April! But it is huge and can imagine it would be amazing in the summer with an abundance of sun beds. Feel like the food let's the hotel down slightly as it was generally repetitive. Still tasty though and no one went hungry,.it was just 'ok'. More signage on the cakes and desserts are needed as there was none, and it's nice to know what you're eating or helpful for those with allergies. Restaurant staff were fabulous and worked very hard at clearing tables quickly,.nothing was too much trouble. We hired a car for the week and very glad we did as there is very little in the surrounding areas, and the nearest supermarket is about a 15 minute walk away in a busy road. Overall this was a very pleasant out of season holiday.

Id like to start off with the negatives before the positives, this is based on a 2 week experience with me and my girlfriend Negatives: When we first arrived it was pretty easy to understand how rude many of the guests were here, mostly the elderly guests in massive groups. Just because one of their friends is in the bar queue they feel entitled for another 5 of them to push in and take their order as well, best to intervene like I had to once as 7 tried to push in at once. The elderly also seem to have no personal space whatsoever in the blue restaurant and will try everything to push in and even try to push you out of the way. The restaurant for families was better as it seemed even the children had better manners than this! The food can be repetitive and we understand this may be because we have stayed at the hotel for 2 weeks but the themed nights aren’t the best. The food is also best at average. Lack of bars, there’s 2 bars one inside and one outside, this causes massive queues sometimes especially with the pushing in elders but if you time it right you’ll be fine The positives: Spacious rooms! We even questioned if it was even too big, nice and modern and we were very happy with how clean it always was thanks to the maids! The staff were lovely they always had a smile on and were fast to help you and sort out anything you needed The hotel is close to the town of alvor which is absolutely beautiful, full of bars and restaurants for when you get bored of the food at the hotel😅. And lastly we were surprised by how many sunbeds that are available at the hotel. Even after a morning out you can still get a sunbed. Overall we loved this holiday and we would come back to alvor as it is such a beautiful part of Portugal, however we would probably go to another hotel in the future.

We have just returned from a 7 night stay at the RR Alvor Baia resort and we are already planning our return. Every member of staff was absolutely brilliant and so accommodating. By the end of the week staff had remembered names, favourite ice cream flavour for my daughter and our usual drink order which just made the holiday even better. The hotel was impeccably clean everywhere at all times. Food was varied and all delicious. The entertainment was constant but not overwhelming which was lovely. The rooms are looking slightly tired but nothing that would detract from having a wonderful holiday.

If you are reading this having already booked, don't worry, you will have a nice time, just not the best time. - Jet 2 advertise this as a hotel with waterpark included. The water park is 15km away. This was probably stated in the advert but it's not something any of our party picked up until we arrived and were advised have to book a bus that takes you at 9:30am and brings you back at 4:30pm. - If you love to queue then this is the hotel for you. I probably spent 30% of my time queuing at pool side bar to get a drink. Only allowed 3 per order which if you have a family a four, bit of a pain. - Some staff are lovely, others were rude and seemed offended by your very presence of being at the hotel. - Kids club was fine for little ones. - Never had to fight for sun lounger which was nice, even going down later in the morning could still get 3-4 beds together. Not sure what this would be like come summer holidays though. - Lovely sized pool but it is FREEZING and doesn't seem to get any better the longer you stay in the blinking thing. - The shop in the hotel is served by lovely staff but it is tiny. Nowhere close by to buy alcoholic drinks for your room to have on balcony in evening. - No snack bar that actually allows you to eat your snacks by the pool. Should be a snack bar outside near the pool. - No staff coming by your sunbeds to see if you want any other drinks or provide a service. The completely brilliant bits: - The shuttle bus that runs every 30 mins or so from hotel to Alvor beach is a must. Alvor beach is beautiful and the sea feels warmer than the pool. - Rooms are a good size and a fab bath. - Lush sized balcony. - Breakfast, lunch and tea also run for a good few hours each so never have to rush for food. - No sunbed chasing in the morning - I personally felt the night time entertainment was good - Get the uber app if you haven't. It's brilliant and never had to wait more than 2 minutes to be picked up from hotel to be taken where we wanted to go. The absolute worst bits - No outdoor snack bar - Severe lack of ice creams haha - Some of the staff were just pain rude. - No bottled water readily available or in rooms - Faro airport is a nightmare and we won't be going back until they have sorted out passport control - Long delays. - Nothing close by to hotel in a walking distance - Waterpark not being as close as led to believe. - Queuing central. Queue for a drink, Queue for food, even had to queue for a lift lol. Again if you have already booked and you are now looking at what to expect, I genuinely think you will have a nice time and it is a fine hotel. Would I spend my hard earnt to go back again? Nope. I didn't love the hotel and wouldn't pay to return again, I would look elsewhere.

Worst hotel. No medical or first aid on sight. Incident happened with a child and we got given ice in a paper tea towel and that's all they had. We got physically and verbally abused by the restaurant staff. The rooms wasn't as clean as they should be. Very disgusting rude behaviour by the whole staff in team. The only welcoming staff was the lady who worked in the shop. Too many guests per one bar, two staff at only said bar and allowed three drinks per guest, being a large family with a lot of young children was not okay! I would definitely never ever stay here again! I've never experienced stuff so rude than I have at this hotel.