Gästanvändare
1 maj 2024
Hotel Below Expectations My stay at this hotel was far from the four-star experience I expected. Right at reception, I was greeted with cold and indifferent service, with clear differentiation between customers. The informal and relaxed atmosphere of the place, which should be inviting, was permeated by a disdain that contrasted with the courtesy and ease expected from a hotel of this level. The facilities themselves were comfortable, but quality service was lacking. The team seemed disinterested and unprepared, leaving something to be desired in terms of attention and proactivity. Despite the negative points, the hotel offers a peaceful and relaxing environment, ideal for those looking to escape stress. The proximity to the beach is a plus, allowing guests to have direct contact with nature, especially in low season. However, the overall experience falls short of what is advertised and lacks essential services, such as massages, an outdoor spa with sea views and, at least, a pool with heated water for colder days. To top it off, the lack of activities both inside the hotel and on the nearby beach leaves the place lifeless and without leisure options for guests. In short, this hotel failed to meet my expectations and I would not recommend it to anyone looking for a complete and quality experience. The lack of essential services, the unprepared staff and the indifferent atmosphere at reception left something to be desired and made me feel that the amount paid was not in line with what was delivered.
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