Gästanvändare
8 augusti 2024
I've been a Hilton Honor member for 30 years so I asked my wife to find a "Hilton" branded hotel (I was driving) and she found this hotel. It was an absolute nightmare. We only needed the room for a few hours just to sleep, checked in at 10:30 pm and checked out at 8 am. We walked into the room and the temperature INSIDE the room was 102 degrees. The AC was turned off, so we turned it on and after a few hours the room became bearable, at least for the few hours we were going to be there. The refrigerator didn't work at all, the alarm clock cord was cut by scissors, or something similar, the TV remote did not work, probably just needed new batteries, the beds were rock hard and when you rolled over it felt like, and made noises like, it was about the break in half (no kidding). Also, the ice machine was inoperable. So we bought two sodas from the vending machine next to the ice machine and they were also room temperature. My wife and i just laughed at this point because we were so tired, and she said "Baby, were only here for 6 more hours so let's just hit the rack". We're both retired military and used to conditions like this in Iraq, Kuwait, Afghanistan etc... But never America! This was the absolute worst experience in a "Hilton" branded hotel in my life. When I checked out the guy at the counter asked if he could give us breakfast vouchers 😣. I told him we could have stayed at a much nicer hotel next door for half the price so he agreed to give us the room for a discounted rate, which was still much higher than the Fairfield Inn or Rooms2Suites (very nice hotel) which are adjacent to this hotel. In my 30+ years of traveling for my corporation I would NEVER recommend this hotel to anyone. Stay at the Home 2 Suites.....It's by far a superior hotel.
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