Antrobus Hotel

Tired, decrepit and dirty with Fawlty Towers-level service. I’ve attached some photos to illustrate the awfulness. Bathroom was ghastly. Cracked basin, toilet seat falling off, towel rail falling off the wall, unusable shower, bath tap broken and filthy, door lock broken, mould round the bath, door covered in sticky brown spots like someone had sprayed a can of Coke at it. Lovely mould in the breakfast room too. At breakfast on Sunday they’d “run out of butter and weren’t getting a delivery until Tuesday” so I went and bought some from the Co-op 50 yards away. No breakfast available the following morning as “the chef was ill” (and no refund for the non-breakfast). Our host wandered into the breakfast room for a cup of coffee and didn’t even acknowledge our presence, even though we were the only people there. Absolutely astonishing that this is a three-star hotel, the place is massively overpriced, grubby, ramshackle and the service just laughably bad. Avoid at all costs.

This is the most wonderful hotel we have stayed in so far on our trip. The staff are the highlight. They go above and beyond the call of duty to make everyone feel welcome and satisfied. I wish we could have spent more time here when we explored the area because they have the best hotel staff in England! I love this place and can’t recommend it enough!!!

Stayed here one night whilst walking through the area. A good central location. The hotel felt historic. The staff were all friendly and helpful . My room was spacious and well appointed. A comfortable bed and little street noise, so I slept very well. Breakfast was average but adequate. I review the restaurant, Smile Thai, elsewhere. Probably the best option in Amesbury for a short stay.

We were in Amesbury on a short break to visit local sites . We were stay in an air b and b and while there visited the hotels Thai restaurant which was amazing . I have put review on Thai restaurant tripadvisor . The hotel has so much potential . Quite beautiful inside . But could do with some TLC outside . Being a Beatles fan I was pleasantly surprised to see the memorabilia they had in reception . The Beatles had stay at hotel while film on in area .

I often pick hotels with TripAdvisor and I'm usually happy. This time a warning should have been put on instead of a 5star. The hotel advertises being "newly refurbished" , it was anything but. Under a fresh layer of paint is mould and oeeling wallpaper. The general impression is lack of cleaning everywhere. My single room (no 15) was particularly bad with the lightswitch in bathroom dangling down from a wire, a shower curtain yellow with dirt, a showerhead half clogged up with limescale and overall dust and dirt including the washbasin. Wooden window frames crumbling, ends of pipework in the way, a pretty bad sight. My friends wanted a twin roon which was confirmeud but ended up in a double bed, thet aren't a couple! The hotel might have potential but not until a cleaning regime is in place. One point because I was given a full refund of the cost for the single room after showing so ebody around my room.

An old world 17th century hotel full of character. The rooms were clean with en-suite shower room and tea coffee and biscuits readily available. Full English breakfast was just right for us. Big shout out to the staff who were polite and friendly and genuinely interested in you. Nothing seemed to be too much trouble. A thoroughly enjoyable stay and highly recommended.