Gästanvändare
11 mars 2023
We had a lovely stay at the Amorgion. Communication before we arrived was great, and the free transfers to and from the ferry port on our arrival and departure days were really appreciated. The hotel is located a little bit outside the town, which was great because it was very quiet at night and the hotel, especially the pool area, has lovely views. The walk into town is pretty quick, so being a little bit outside the town was no disadvantage at all. The pool area is great, and we also enjoyed the breakfasts by the pool. What really sets this hotel apart is the staff - Konstantinos was really helpful during our stay, and always provided helpful advice. He also helped us organize a taxi to get to the start of our day-long hike, and went above and beyond in helping us call our car rental company when we needed to move our pick-up time (he even took the initiative to ask them to bring the car to the hotel so that we wouldn't have to walk to the car rental office) and then translated for us when there were some issues when we were signing the paperwork with the car rental company. The other staff were also great. The rooms are simple, clean and had what we needed. The only thing that could be improved is that we had booked the one-bedroom apartment and had expected based on the description of the room on the various booking websites that both the main living area (which is where the double bed is) and the small bedroom (which just has a single bed) would have air conditioning, but when we got there, it turned out that only the main living area has air conditioning. It was pretty hot when we were there, so sleeping without air conditioning in the small bedroom was uncomfortable and we couldn't keep the window open in that room as there was no window screen. Keeping the small bedroom door open at night wasn't an option for us, as there were some snorers in our group, but may be fine for those who don't need the bedromo door closed. We asked Konstantinos about this issue, and he was very responsive and helpful, and graciously let me stay in another room for 2 nights of our 4-night stay (as that room was already booked for the other 2 nights) and did not charge me for one of the two nights that I stayed in the other room, which was greatly appreciated. By the second day, they had gone to the town to pick up a window screen and installed it so that we could keep the window open. Unfortunately, it was still pretty hot that week even with the window open, which is why I ended up staying in the other room for a second night. My only suggestion coming out of this is to make it clearer in the description of the room on booking sites and on the hotel website that the small bedroom does not have air conditioning, so that people who really need air conditioning during hot weather would know to book two separate rooms instead of booking the one-bedroom apartment. Other than this issue, which Konstantinos handled really well, we had a wonderful stay at Amorg
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