322 Udugama Ampitiya Rd, Ampitiya, Central Province, 20000, Sri LankaVisa hotellinformation
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Vi erbjuder prisgaranti
1 natt
Gästrecensioner
9/10
Utmärkt
73 recension
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Clean, comfortable and very welcoming. The chefs in the restaurant assisted me with my allergies and prepared food specially. Prabath Nayana, housekeeping supervisor on the 4th was very helpful ensuring we had all that we needed in our rooms. All staff were so polite and willing to assist. Great gym with all equipment. Beautiful infinity pool. Highly recommend this hotel.
Översätt
anniqued2021
Bodde på mars 2025
Ensamresenärer
10.0/10
Enastående
Publicerades 2 apr. 2025
I had a fantastic stay at the Golden Crown in Kandy. I was attracted to the hotel based on the pictures, particularly of the infinity pool and the landscape behind it. I am pleased to say that the pictures don’t do it justice because it is truly magical in person. From the moment that I checked in, I was welcomed by the staff. They went out of their way to make my stay relaxing and comfortable. First and foremost, I am truly grateful to Mihirini who greeted me at the restaurant and went out of her way to ensure that I had an excellent stay. She also arranged an excursion to Pidurangala Rock and Sigiriya Rock. As I was going for a sunrise hike, she arranged a packed breakfast for me to take which was such a kind and thoughtful gesture. The food at this hotel is outstanding! I especially loved the Nasi Goreng! The food selection was wonderful. There was a wide variety of Sri Lankan dishes and I particularly enjoyed the curry and dhal. There were also a lot of Western options. The food was displayed beautifully each day, and the desserts are not to be missed! I found all of the restaurant staff to be kind, helpful and welcoming. I am especially grateful to Moksha who looked after me at the restaurant and also arranged a packed breakfast on the day that I was checking out. The housekeeping staff were wonderful as well, especially Madusanka. The atmosphere was very relaxing. It felt like a retreat with the spectacular infinity pool and the lush green hills and palm trees. I enjoyed watching the sunrise from the pool and the sunsets were just as fantastic! I really loved that the staff wore traditional Sri Lankan clothing, it was a really beautiful touch. My only regret is that I wish I had booked a longer stay at this amazing hotel!
Översätt
Svar från boendet: Dear Guest, We really appreciate the time you have taken to write a glowing five star review about your experience at The Golden Crown Hotel. We are thrilled to know that it has been an amazing experience on all aspects and that you found the Hotel felt wonderful during your visit. It is always a pleasure to know that our guests are satisfied with our services and facilities. Thank you so much for your appreciation towards our staff members, amenities and food. Once again thank you so much for brilliant words left for us to read about your recent visit and we hope to have the pleasure of welcoming you back again soon! The Golden Crown Team.
Rolf L
Bodde på feb. 2025
Par
10.0/10
Enastående
Publicerades 20 mars 2025
Really enjoyed the stay at Golden Crown. Food was very good and the buffet has everthing. Desert table vert nice. Hospitality and service was exellent. Infinity pool with pool bar was very nice and relaxing. Sun beds was exellent. Nice and large rooms with nice balcony.
Översätt
Svar från boendet: Dear Guest, Thank you for choosing to stay at The Golden Crown Hotel and for the lovely review. We are delighted to know that you had an excellent stay, finding our team friendly and that you took full advantage of our facilities and the swimming pool as well. We look forward to welcoming you back again in future. The Golden Crown Team.
Vijay J
Bodde på feb. 2025
Par
10.0/10
Enastående
Publicerades 16 mars 2025
The facilities, reception, staff, housekeeping, and breakfast buffet are all superb. This is truly a 5-star hotel. Such an outstanding staff and excellent food in the restaurant. Our experience in the restaurant was made memorable by Mr. Nilankan the buffet manager, Mr. Lakshita and Mihirini who each went out of their way to help us out with the smallest need and request. It was a very pleasant experience and made especially so by the staff - each and every one was extremely polite and solicitous. I think the Golden Crown trains their staff very well - otherwise you would not see the consistency in service. I must mention housekeeping as well - Erang from housekeeping went out of his way to promptly and graciously respond to our every need. What can we say - we would go back again and again to the Golden Crown, and recommend it to all friends and family.
Översätt
Svar från boendet: Dear Guest, Thank you for the wonderful review shared. We are extremely happy to read that your stay was an excellent one at our Hotel, especially with the outstanding service extended by our entire team. Once again thank you very much for the heartfelt review and your comments will be shared with our Associates. Also, many thanks for recommending our Property and we sincerely hope that would get another chance to welcome you back again in future. The Golden Crown Team.
Babciaalex
Bodde på feb. 2025
Par
10.0/10
Enastående
Publicerades 16 mars 2025
Wonderful hotel. The room was large and well decorated with a very spacious bathroom. The bed was big and very comfortable. The staff were all very polite and helpful and Ajith especially so. The buffet breakfast and dinner were amazing with so much choice.
Översätt
Svar från boendet: Dear Guest, Many thanks for taking your valuable time to share the review. We are happy to read that you have enjoyed the stay at our Hotel enjoying the excellent facilities and the warm hospitality. We look forward to welcoming you once again! The Golden Crown Team.
aaron_blueday
Bodde på feb. 2025
Par
2.0/10
Publicerades 5 mars 2025
Stayed in this hotel for a night as part of our honeymoon in Sri Lanka for 12 nights. This by far was our worse night and experience. Firstly part of the ceiling in the bathroom collapsed and nearly hit my wife. Secondly, after we got moved to an executive suite as an apology, I was locked in the bathroom for nearly 30mins. The chef made dishes of our choice the morning after as an apology, but they could have a least given us compensation for our stay. Imagine if my wife got hurt? Definitely not staying here again and I have no idea how this place is 5 stars, should be 4 or less.
Översätt
6/9
Svar från boendet: Dear Guest, Thank you for visiting us recently and taking the time for your valued feedback. We sincerely apologize for the inconvenience caused and we have addressed all the mentioned issues with relevant parties. However, it is understood from your comments that your stay did not meet the level of exceptional experience we aim to provide. At The Golden Crown Hotel we always strive to deliver a memorable experience for our guests, and it seems we fell short in this instance. We take your comments very seriously, and we will be reviewing them closely to see where improvements can be made. Our goal is to exceed the expectations of our guests, and we regret that we were unable to do so during your visit. We are hopeful that you will give us another chance to restore your faith in our hotel and hospitality. We believe we have the capability to provide a service that not only meets, but exceeds your expectations and we are eager to demonstrate this to you. The Golden Crown Team.