322 Udugama Ampitiya Rd, Ampitiya, Central Province, 20000, Sri LankaVisa hotellinformation
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Vi erbjuder prisgaranti
1 natt
Gästrecensioner
4.3/5
Mycket bra
75 recension
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I did not expect the hotel such a gem till I arrived to the door steps with a grand welcome. I was surprised with huge lobby and the entrance. The best came from the front office staff who checked us in and called to check in the room if everything is good. I had that experience in Shangri La Bangkok. Then during dinner, more surprises were waiting! Every single staff from the host to waiters supers manager, cooks and chefs were very friendly and happy on whatever they are doing. Had a chance to speak the GM himself. What a charming and very friendly guy. His charismatic personality the reason for the staff excellent behaviour. Have not this great service in a such long time. Keep up the good work guys and we will surely come back soon. Thank you
Översätt
6/9
Svar från boendet: Dear Guest, Thank you ever so much for taking your valuable time to share this detailed and wonderful review. We always appreciate hearing from our guests and glad to hear that it has been a memorable experience for you and that you were happy with our services. Also, it is a pleasure to know that our colleagues have extended an exceptional service playing a significant role in making your stay a memorable one. Rest assured, your kind words will be shared with the entire team, as a token of appreciation and encouragement. We hope to have the pleasure of welcoming you back again soon! The Golden Crown Team.
Passenger12728325002
Bodde på dec. 2024
Familj
5.0/5
Enastående
Publicerades 19 jan. 2025
Ajith in the savana restaurant is gold. The hotel overall is beautiful the view to die for. Our experience 9.5 out of 10. Restaurant in the hotel is good and the Spa named Lamaa is also very professional. The room service is quick and good.For someone coming from Dubai the greenery and the weather in January is breathtaking
Översätt
Svar från boendet: Dear Guest, Thank you for choosing The Golden Crown Hotel as your preferred holiday destination. We are glad to read that you have had a lovely and comfortable stay at our Property, enjoying every aspect of the Hotel. We are truly grateful for your generous compliment. Once again Thank you for the lovely review shared and we definitely look forward to welcoming you back! The Golden Crown Team.
Evil E
Bodde på dec. 2024
Familj
3.0/5
Publicerades 1 jan. 2025
I believe that this hotel is a 3 max 4 star, staff was lovely and sweet the only thing is they do alot of standing around, the room I was in was dirty the toilet had stains I had to call guest services 5 times to fix the air con and there was no hot water or water pressure, the smoke detector was covered in plastic soo idk how that's okay? I would say to stay here for 1 or 2 days max and CHECK YOUR DAY TRIP and how far away they are!
Översätt
Svar från boendet: Dear Guest, Thank you for the feedback. We are sorry to know that your stay failed to live up to your expectation and that you did not enjoy the stay. Please accept our sincere apologies for the unsatisfactory experience. We have already addressed the issues with relevant team members and will continue to review the process in order to ensure that the repetition will not be happened in the future. Once again please do accept our deep apologies for the inconvenience caused. The Golden Crown Team.
Meander26782656354
Bodde på nov. 2024
Par
5.0/5
Enastående
Publicerades 10 dec. 2024
The rooms were very nice,buffet spread was very large with plenty of nice cuisine ,good desert spread,nice hospitality,good infinity pool.good cooperative staff ,good place to celebrate your special occasion in this hotel .junior suite room was very large with jacuzzi.
Översätt
Svar från boendet: Dear Guest, Thank you for taking your valuable time to share such a wonderful review. We are extremely happy to know that you have spent a lovely time at our Property, enjoying all the facilities and was looked after by the entire Team. It is our passion to deliver great service and create a memorable experience to all our guests. We hope that you will visit us again for a memorable experience. The Golden Crown Team.
Sahar F
Bodde på nov. 2024
Res med vänner
5.0/5
Enastående
Publicerades 30 nov. 2024
We were supposed to go to Nuwaelya but ended last minute going to Kandy not knowing anything about the Golden Crown hotel. With no expectations, we were blown away on how stunning this unknown hotel is…subtle luxury, peaceful, clean set in a gorgous area surrounded by tropical natural beauty!!! Abu e all, the staff were exceptionally hospitable! Hailing from Dubai, I highly recommend this hotel above all; especially as a romantic getaway! Shout out to Dananja and Sivaraj, wonderfully attentive staff that double as your guides, photographers and videographers!
Översätt
6/7
Svar från boendet: Dear Guest, Thank you for the wonderful review shared. We are extremely happy to read that your stay was an excellent one at our Hotel, enjoying the comfortable facilities, cleanliness, peaceful environment and specially the outstanding service extended by our team members Sivaraj and Dananjaya. Thank you for choosing The Golden Crown Hotel and your comments will be shared with our entire team. We sincerely hope that would get another chance to welcome you back again in future. The Golden Crown Team.