Hotel Urban Galaxy Square, Amritsar

It was disgusting experience I ever had .whatever they show photos 1.they show buffet breakfast but they said chef is not well so u can have limited breakfast which was not good at all as I paid for buffet 2. They show its complementary pickup and drop but there was no service like this .3 I booked penthouse so they showed there will be mini bar and toiletries iron personal locker ,toilet sleeper but all false there was no facility at all means not at all .5.room was dirty not cleaned at all and no one come to our room to clean anything 6. They gave me mattress for sleep I got bed bucks bites all over my arm and stomach which i will share photos here . So I will say don’t go to this hotel at all

hotel rooms were not as what were shown on the site . upgrades were not provided even after willing to pay extra amount. front desk was non cooperative. only plus point was that the hotel was very close to golden temple

nice hotel with very cooperative staff very near to the golden temple with very nice view from hotel

I complained the manager .The beds were very uncomfortable. If you sit on it, it went deep on the floor. The was no air in the room. Many customers in front of me were screaming and yelling at the manager. every room in the hotel had no ventilation to breathe.. The air conditions were not working, and I had to leave the door open to sleep plus the room was smelly. some of the customers left with the same complaint smelly room, no air in the room too. I am very, very disappointed,with the same amount I could have picked a better hotel. Some customers were asking for refund.

Excellent location, near to golden temple and Jallianwala bagh and food is good and also staff is good overall my experience is good at this hotel #Hotel urban galaxy

Good staff, food, and clean rooms. Had a variety of breakfast options, spacious rooms, clean washrooms