Bob W Noord

還可以吧，無人酒店

I paid €186,20 for one night at this hotel and was shocked by the unacceptable conditions. Upon arrival, the bathroom and the room were dirty and clearly not cleaned. This is completely unhygienic and far below even the most basic hospitality standards. I immediately contacted the hotel with photo evidence. Their response? They only offered a 15% refund and 15% discount on a future booking. In other words: they expect me to pay over €150 for a filthy room and then reward me with a discount to return. This is insulting. I travel often, and I have never experienced such poor service.

Loved Bob W. Stunning apartment complex, really good location - only a few stops on the bus to Amsterdam Centraal. The bus stop is right around the corner not even 2 minutes walk. I loved the little touches in the room like the stickers, the tote bag and the lil Polaroid camera that you can use and keep the pics (not the camera ofc so don’t pinch it 😉). The Bob W team left a lovely welcome note, the apartment was clean, spacious, comfortable and modern. You can also, use water bottles to take out and about with you to save buying water. The TV allows you to connect things like Netflix and Prime and you can also, watch normal TV channels. I was frequently messaged by the Bob W team during my stay to ensure I was happy and if I had any questions I could reach out at any point, if you’re needing extra blankets these can be found at -1 level in the washteria. I would absolutely without a doubt stay here again, the value for money was 10/10, the location and the style of the apartment, I couldn’t fault it. Highly recommend. I didn’t get the chance to try but close to Bob W is Brunchdale which serves amazing food and perfect little spot local to try.

Great apartment, the bed was incredible and very comfortable. The BOB team are very responsive and everything is easily accessible. I will be returning to stay when I next visit Amsterdam again and would recommend the stay.

My family and I had a very displacing experience all through our stay in the property. We complained of not having Wi-Fi connection from the first night and there were promises to get it fix. Surprisingly this issue was left unresolved even after several emails and messages for the entire duration of our stay and thereby turning our family weekend getaway into a nightmare and causing a huge inconvenience leading to unplanned spending.

I do not recommend it to anyone You never know when you will get an untidy room, you will arrive tired at 22:00. They didn't agree to clean the room at that time, so they turned us down for two nights. they offered to return the money within a week. But only thanks to my persistence, I asked to pay another hotel at the last minute. The consultant agreed. But that's the only plus in that situation. You will be promised compensation for a taxi to another hotel, but you will not receive anything. It's a shame. DO NOT CHOOSE THIS PLACE TO STAY IN AMSTERDAM!!! :