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Verifierade recensioner
Läge och interiör4.5
Bekvämligheter4.1
Service4.2
Renlighet4.5
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Anonym användare
Deluxe-rum med kanalutsikt
Bodde på feb. 2024
Res med vänner
4 recension
3.7/5
Publicerades 28 feb. 2024
The location is very good , and the staffs are very friendly. However, the hotel is little bit old , and easy to hear the noise next to the room .
Översätt
Svar från boendet: Dear Guest, Thank you so much for taking the time to share your feedback with regards to your recent stay with us at Tivoli Doelen Amsterdam. We are very pleased to hear that you had a good experience with the location and our friendly staff.Our sincere apologies for the inconveniences with regards to the noise coming from next room. Please be informed that this does not meet up to our standards. The comments and suggestions of our guests are very important for us in order to improve our services. We take your feedback very serious and will discuss this matter with all involved departments. Kindest regards,Ludo de Jong General Manager Tivoli Doelen Amsterdam
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Gästanvändare
Rum Superior med utsikt över kanalen
Bodde på juni 2024
Par
2 recension
4.7/5
Otroligt
Publicerades 27 juni 2024
We loved the location of the hotel. We were given a room on the first floor overlooking the canal. The service was excellent and the staff tried to assist us in any way they could. My coffee bar was not stocked one morning because they were out of creamers and they apologized and made sure I was fully stocked the next day. My only complaint was how small our room was....but we adjusted and enjoyed our stay in Amsterdam!
Översätt
Svar från boendet: Dear Guest, Thank you so much for taking the time to share your feedback with us.We are delighted to hear that you had a great experience with us and enjoyed our friendly staff. It makes us very happy to hear that you enjoyed your stay with us. Unfortunate we are not able to change the size of the rooms, due to the monumental status. But we are very happy to hear that this was the only feedback you have. It was our pleasure hosting you and hopefully we may welcome you back in the near future. Kind regards, Angelo Vassallo General Manager
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Anya
Deluxe-rum med kanalutsikt
Bodde på aug. 2024
Par
13 recension
5.0/5
Enastående
Publicerades 17 aug. 2024
Beautiful hotel with a lot of rich history
Översätt
Svar från boendet: Dear Guest, Thank you for taking the time to share your feedback with us. It makes us very happy and proud to hear that you had a great stay and enjoyed the history of our hotel. It was our greatest pleasure hosting you and hopefully we may welcome you back in the near future. Kind Regards, Angelo Vassallo General Manager Tivoli Doelen Amsterdam
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stinger2702
Superior-rum
Bodde på nov. 2022
Par
18 recension
5.0/5
Enastående
Publicerades 24 nov. 2022
Very good location. Walking distance to the main attraction areas.
Breakfast was good with a nice view of a canel.
Room was decent in size and I will come back again to this hotel in future if I am visiting Amsterdam again.
Översätt
Svar från boendet: Dear Guest, Thank you so much for sharing your review with us regarding your stay at Tivoli Doelen Amsterdam. We are honored to hear that you had a stay with us. Your kind words are much appreciated and will definitely be shared with our entire team. It was our pleasure hosting you and hopefully we may welcome you back in the near future. Kind regards, Ludo de Jong General Manager Tivoli Doelen Amsterdam
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Gästanvändare
Superior-rum
Bodde på aug. 2022
Par
11 recension
1.2/5
Publicerades 23 aug. 2022
This hotel is very small and trying hard to look like a 5 star hotel - However service is lacking in every step of the experience. All requests are delivered very slowly, rooms are extremely small (to the point you can't find anywhere to open your suitcase) and airconditioning is not working in the middle of the summer. A warning for this hotel, other excellent hotels are just next doors or very close - so try to find one of those
Översätt
Svar från boendet: Dear Guest, Thank you for sharing your review with us regarding your stay at Tivoli Doelen Amsterdam. We are sorry to hear that we did not meet up to your expectations. The comments and suggestions of our guests are very important to us in order to improve our services. Therefore, we take your feedback very serious and will discuss this matter with all involved departments. We do truly hope that you enjoyed your time in Amsterdam.Kind regards, Ludo de Jong General Manager Tivoli Doelen Amsterdam
Svar från boendet: Dear Guest, We are delighted to read that you had enjoyed your stay with us and especially highlighted the location, the passion of our staff members of the oldest hotel in Amsterdam. Our apologizes for the fact that you experienced noise disturbance and the water temperature was insufficient. We will follow this up with the technical department. However, it makes us very proud that you have rated us with such beautiful scores. Therefor we would like to thank you, as this is for us very important. It was our pleasure hosting you. If there Is anything else I can assist you with, or when you like to visit us again in the future, do not hesitate to contact me. With kind regards, Angelo Vassallo - General Manager
Svar från boendet: Dear Guest,Thank you so much for staying at Tivoli Doelen Amsterdam and sharing your feedback with us via trip.comWe are delighted to hear that you enjoyed your stay with us. It was our greatest pleasure hosting you and hopefully we may welcome you back in the near future. If you ever plan to visit Amsterdam again, please contact me personally, so that I can personally take care of the reservation details for you. With kind regards,Angelo Vassallo - General Manager
Svar från boendet: Dear Guest, It makes us very happy and proud to hear that you had a great stay and enjoyed the environment the cleanliness and enthusiastic service and the facilities of the hotel. We hope to welcome you again in the future. Kind regards,Angelo Vassallo General Manager
Svar från boendet: Dear Guest, Thank you so much for taking the time to share your feedback with us. We are delighted to hear that you had a great experience with our location, view on the canal and especially with the service provided by our staff. Your compliments will definitely be shared with our entire team. It was our greatest pleasure hosting you and hopefully we may welcome you back in the near future. Kind regards, Ludo de Jong General ManagerTivoli Doelen Amsterdam
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Haha
Superior-rum
Bodde på juli 2023
Par
1 recension
4.0/5
Mycket bra
Publicerades 28 juli 2023
位置很好就是房間太小了
Översätt
Svar från boendet: Dear Guest, Thank you for taking the time to share your feedback with us. We are pleased to hear that you had a good experience with our location. Our sincere apologies that the size of the room did not meet up to your expectations.It was our pleasure hosting you and hopefully we may welcome you back in the near future. Kind regards, Ludo de Jong General Manager Tivoli Doelen Amsterdam
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Gästanvändare
Superior-rum
Bodde på juni 2024
Annat
2 recension
1.0/5
Publicerades 20 juni 2024
服務非常差。什麼都要錢,規定無比嚴格,一點不友好
Översätt
Svar från boendet: Dear Guest, Thank you for taking the time to share your feedback with us.Our sincere apologies for the inconveniences with regards to the service and experience. Please be informed that this does not meet up to our standards. The comments and suggestions of our guests are very important for us in order to improve our services. We take your feedback very serious and will discuss this matter with all involved departments. We do hope that you enjoyed your time in Amsterdam. Kindest regards,Angelo Vassallo General Manager Tivoli Doelen Amsterdam
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Gästanvändare
Deluxe-rum med kanalutsikt
Bodde på feb. 2023
Ensamresenärer
21 recension
5.0/5
Enastående
Publicerades 25 feb. 2023
典雅。市中心 值 超好
Översätt
Svar från boendet: Dear Guest, Thank you so much for sharing your review with us regarding your stay at Tivoli Doelen Amsterdam. We are honored to hear that you had a stay with us. Your kind words are much appreciated and will definitely be shared with our entire team. It was our pleasure hosting you and hopefully we may welcome you back in the near future. Kind regards, Ludo de Jong General Manager Tivoli Doelen Amsterdam
Svar från boendet: Dear Guest, Thank you so much for sharing your review with us regarding your stay at Tivoli Doelen Amsterdam. We are honored to hear that you had a great experience with our breakfast, cleanliness and especially our staff. Your kind words are much appreciated and will definitely be shared with our entire team. We do apologize for the inconvenience in regards to the noise disturbance. It was our pleasure hosting you and hopefully we may welcome you back in the near future. Kind regards, Ludo de Jong General Manager Tivoli Doelen Amsterdam
Svar från boendet: Dear Guest, Thank you so much for sharing your review with us regarding your stay at Tivoli Doelen Amsterdam. We are honored to hear that you had a stay with us. Your kind words are much appreciated and will definitely be shared with our entire team. It was our pleasure hosting you and hopefully we may welcome you back in the near future. Kind regards, Ludo de Jong General Manager Tivoli Doelen Amsterdam
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Gästanvändare
Deluxe-dubbelrum
Bodde på mars 2023
Familj
10 recension
5.0/5
Enastående
Publicerades 5 apr. 2023
酒店出行方便,服務也好。帶孩子出遊很好的體驗,走路去唐人街十分鐘之內就可以到。比較推薦
Översätt
Svar från boendet: Dear Guest, Thank you so much for sharing your review with us regarding your stay at Tivoli Doelen Amsterdam. We are honored to hear that you had a stay with us. Your kind words are much appreciated and will definitely be shared with our entire team. It was our pleasure hosting you and hopefully we may welcome you back in the near future. Kind regards, Ludo de Jong General Manager Tivoli Doelen Amsterdam