Holiday Inn Express Amsterdam - North Riverside, an IHG Hotel recensioner

All good just the walking distance from metro to the hotel can be a bit challenging if you have luggage.

Rooms are clean, staffs are friendly. There is a supermarket right beside . Breakfast kinda boring as there isnt alot of varieties.

Very very nice hotel in Amsterdam. I’m happy I stayed here, close to everywhere I wanted to see

That room was big and nice view

The hotel was so bad service, we are 15:40 AM arrived there, but room was not ready and then we waited over 40 minutes. After that they gave us twin bedroom, we are couple :(. We asked why we took a twin bedroom, they said, not for standard room, if you book only premium room, you can take one bedroom. But by the reservation, it was choose, one bed or twin bed. So in the night, room lights are broken not off. We couldn’t sleep well, because lights weren’t working off.

Very comfortable beds, good breakfast, and most importantly easy access to the airport and the train. Only one stop from the amazing Anne Frank site and many other locations. Great price for great location.

They gave us an ice cold room with a broken A/C first. We complained multiple times and the same guy who gave us the room kept promising that someone will come and fix it but we waited for 1hr and no one came. We didn't like the service that we got or the attitude from that guy whos name stars with an "M". so we talked to another guy "Rowan" and he was very professional. He offered a free upgrade and gave us a better room with a working A/C. Thank you Rowan!

Amazing hotel 💖 thank you

I booked a room on top floor with amazing view. I love the room very much. You can easily see the Amsterdam central station in the room. The breakfast is a bit crowded. A nice stay overall.

The hotel is beautiful… very attractive and very nice. Clean room and surroundings.

My experience at this hotel was quite bad since arrival. Edoardo was at the counter when I checked in. After asking him about places around the area to have a late dinner (9:30pm) he said that restaurants were closed, “this is Netherlands, this is not Chile” he said in such a racist way. I confronted him immediately, shocked by the way I was welcomed to the hotel. Once in my room, the noise was extremely loud. The hotel is surrounded by many night clubs that are open during weekends until ~7am. Of course, they don’t tell you that when booking and still assign guests to rooms closer to the clubs without warning them. I couldn’t sleep and complained; they said they would normally call the police but they can’t do much because the noise level is within norms. The next morning, I asked them to either change my room or send me to another hotel. There were many guests complaining about the same situation and even staff said that the hotel should refund them. They changed my room the second day and I was still able to hear the loud music. This is not a hotel that offers good rest to guests during weekends. Overall, I experienced unfortunate circumstances. Very poor customer service; I’m still waiting for my refund.

Had a lovely stay at this hotel! It's in a pretty convenient location that's just a 13 minute walk away from a free ferry (that comes every 5 minutes or so) and gets you to Amsterdam Centraal within 3 minutes. The room (we had a queen + sofa bed combo) was decently sized, comfortable and clean. We really enjoyed the included breakfast - cold cuts, hard-boiled eggs, breads/pastries of all kinds, and yogurt were the main options, and they were tasty; the area was also spacious and they had the food dispersed throughout, so even though it was busy at times, there wasn't really any wait ever. They also had a lovely library space in the lobby that was perfect for working or reading. Would absolutely stay again if we found ourselves back in the city!

The location is excellent, offering both convenience and accessibility. The surrounding area enhances the experience with its scenic views, allowing visitors to enjoy a stunning landscape that adds to the appeal of the setting. It’s an ideal spot, combining the practical benefits of a central location with the aesthetic pleasure of beautiful surroundings.

Hotel overall not bad. Staffs polite and room cleanliness. However, breakfast on Saturdays was extremely packed. Over 200 people had breakfast at the same time, although hotel already opened all the available area for guests. 1 April we were experienced the "April fools", woke up by fire alarm at 0730 and run down to the building because someone smoke in room activated smoke detector 😮💨 one guest lift malfunction, at least wait 3 or 4 lift during peak hour. Hotel should clearly show the staircase able to use while one lift not operating.