Generator Amsterdam - Hostel

Booked a room with private bathroom and it was clean and comfortable. Right next to a beautiful park which was nice and peaceful to stroll through in the morning and a stone throws away from trams to the city. Staff were very friendly.

It was a crazy and terrible experience, 0930am a man open the door without knocking, and said he is an Air conditioning repairman. But WE ARE LADIES!!! Luckily, we are not changing clothes. We go to front desk to complain and the manager just checking did we pay the dog fee at the first time. Obviously in the photo we just brought the cat in the hostel, but anyway we still paid while check-in. The manager is lack of respect and not care about the customer.

Having have stayed in multiple hostels across Europe and Asia, my experience at Generator Amsterdam was very much below average for multiple reasons: 1) Their Customers: They take in large school groups of teenagers who are chaotic, noisy and severely lack any forms of civic mindedness. I was rudely awoke one morning because the neighbouring dorm (full of teenagers) was blasting EDM music and dancing in their room. The common areas are just flooded with teenagers and there aren’t much calm areas to chill and relax in. 2) Their Rooms: This is my first hostel experience in which I had to make my own bed. Tell me, is this normal? I’ve paid for cheaper hostels before this and they make the bed at the very least. Moreover, they store these sheets in the lockers that you’ll be using later on to keep your baggage and items. It seemed absolutely gross to put the bedding items in this locker, especially when I observed that mine seemed quite unclean once I got the beddings out. I don’t understand what’s on the minds of the hostel operators!? My room also had poor ventilation and had a foul stench. 3) Their Staff: Were brash, unfriendly and seemed to hate their job, very drastic difference from other service staff I met at other hostels. 4) Their Location: Barely prime, but given the price I can’t comment much. Near tram stations but Amsterdam’s public transport is very expensive.