Element Amsterdam

The location is like 10 mins walk to the nearest Tram Station, very far from Amsterdam Central - almost 30 mins in Tram. You will find this Hotel within a mall which is just a simple shopping center. The breakfast is okay perhaps 3.5/5 and the ambiance is suitable for a cold weather of Amsterdam. What I dont like about this hotel is their reception staff, unpleasant and feeling entitled. My room was a King Suite I think and the moment I arrived one of the light bulb is not working. I have to call reception and inform the issue, likewise she said in a very thick accent that they dont have a staff that can work on it and I have to wait until tomorrow. Mind you, it was 430pm on a Friday not a weekend. I was a bit upset with the receptionist who answered the call as no empathy at all. When we ask of directions, another receptionist was very unpleasant like looking down at us and she looked very annoyed while she was giving instructions. I am very upset of the Customer Service of this Hotel.

It’s really nice that there is a small kitchen in the room. There’s a supermarket locating at the shopping mall nearby. You can easily prepare dishes at the room. The staff is very helpful and nice. Had a great time staying here. Just two points to note: 1. The hotel is approximately 15mins walk from Amsterdam Zuid Station. 2. Choice of the hotel breakfast is not diverse enough.

At our arrival no one was in the frontdesk

Good location with tram and train access nearby, nice and safe location. Nice breakfast and friendly staff.

房間乾淨整潔，設施齊全，廚具一一俱全，微波爐、電磁爐、洗碗機、鍋碗瓢盆餐具全有，樓下是各類超市和商場,非常方便，交通便利，離阿姆斯特丹南站，步行15分鐘左右，可以乘坐tram 5到梵高博物館、國立博物館，也可以乘地鐵51到中央車站，非常多的中國美食，運河遊船觀光也很方便，機場打車20分鐘即到。下次出差還選你，真不錯。

酒店在商場裏，有2個超市可以購買日常用品; 酒店房間寬敞，廚具齊全，非常值得入住。