NH Amsterdam Noord

Upon our arrival at Centraal Station (Ferry Station) on 02/11/22 @ 4.15pm, we made a call to request for a shuttle. Less than 10mins the driver came but drove away in front of us without stopping by to pick us up. Thereafter we made a call again to hotel to ask the driver come back. After the 15 mins of waiting (travelling with a baby and weather is cold and total waiting time is 25 mins). The driver finally arrived, i asked him why he never stopped to check around if there is any guests waiting for him. He said i shouted at him and asked to carry my heavy luggages up to the van by myself because he is not happy and complaint to the other guest who is also taking the same shuttle. I even had to open the van back door to reloaded the luggages by myself also when arrived at the hotel. This is the most terrible service I ever encountered. Initially I was looking very forward to stay in this hotel but I was ill-treated by this driver. I hope the management will look into this matter. This not the kind of service provide to the guest. I will not stay or recommend this hotel to my friends.

Buena atención y muy respetuosos en todo momento.

地理位置優越， 就在萊茵河 與 巧克力博物館邊上 ， 步行至老城區10分鐘。 酒店早餐很不錯。

Excellent room with plenty of space, very comfortable beds and good amenities. Lovely bathroom with plenty of complimentary toiletries. Breakfast was marvellous, with lots of choices but the machine coffee was a bit disappointing. The King William III bar is really good, normal hotel prices for drinks and pretty good menu. Sebastiaan the bartender was really friendly and efficient and he entertained us with some wonderful tales of a local ********! It is only a short walk from the hotel to the Metro station with a direct line to Centraal Station and there is a small but varied shopping centre nearby with numerous specialty stalls in the square. The hotel was regularly patronised by flight crew during our 4 nights here, so that's a pretty good sign as well!! Highly recommended.

Nice and clean rooms, helpful and enthusiastic front desk, supermarkets, pharmacy, ferry in the vicinity. Lovely Bar in the hotel

Great hotel. Ms Raabia is wonderful and the entire staff is always very helpful! The sandwich counter is great for a quick bite. The NH Noord location is close to Centraal Station but yet offers great biking outside the city just minutes away with the bikes they have available.