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Verifierade recensioner
Läge och interiör4.5
Bekvämligheter4.3
Service4.5
Renlighet4.6
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Negativa recensioner(9)
Koo Chung Chong
Premiumrum
Bodde på sep. 2024
Par
1 recension
3.7/5
Publicerades 23 okt. 2024
The insulation of the hotel is bad. Very noisy at night, because hotel located next to all the drinking places
Översätt
Svar från boendet: Dear Koo Chung Chong,We are thankful that you took the time to rate your stay at NH Collection Barbizon Palace. Regretfully, we realise that we were unable to present you with the 5-star extraordinary experience that we stand for. The experience of our guests is very dear to us and we always aim to exceed expectations. I would like to invite you to reach out to us and tell us more about your stay and what we could have done differently. This will give us an insight in our guests’ experiences and expectations. I want to apologise for the inconvenience caused and hope that you will offer us a second chance to show you the experience we are known for. On behalf of the entire team, we would happily welcome you back in the future if you consider giving us another chance.With kind regards,Pim Buskens – Guest Relations Manager
priya
Superior-enkelrum
Bodde på juli 2024
Ensamresenärer
1 recension
4.7/5
Otroligt
Publicerades 2 sep. 2024
The hotel is 5 mins walk from Amsterdam Centraal. The architecture is vintage and beautiful. The hotel staff was very kind and helpful. The spa facilities in the hotel are excellent.
Overall I had an amazing experience and relaxing stay.
Översätt
Svar från boendet: Dear Priya, Thank you for taking the time to share your recent experience with us. It was our greatest pleasure having you as one of our guests.What a wonderful review, thank you very much for sharing your experience! We would like to thank you for sharing your experience with us and we are looking forward to seeing you next time.Kind regards,Paulien Front Office Manager NH Collection Barbizon Palace
TonyZhou
Superior-rum
Bodde på okt. 2023
Res med vänner
10 recension
5.0/5
Enastående
Publicerades 4 nov. 2023
very close to Amsterdam Centraal, very convenient to visit the city and quiet place to have a good test.
Översätt
Svar från boendet: Dear guest,Thank you for taking the time to share your experience at NH Collection Barbizon Palace.We are pleased to read that you enjoyed your stay at our hotel, especially the location.We would be honored to welcome you back to NH Collection Barbizon Palace.Kind regards,Ludo de JongGeneral ManagerNH Collection Barbizon Palace
Gästanvändare
Superior-rum
Bodde på maj 2024
Par
7 recension
4.5/5
Utmärkt
Publicerades 2 juli 2024
Very comfortable bed, spacious room.
Breakfast ridiculously priced
Översätt
Svar från boendet: Dear Guest,Thank you for choosing NH Collection Barbizon Palace for your recent stay as also taking the time to share your recent experience with us. We are delighted to read that you enjoyed our comfortable beds. Furthermore, we are also happy to read that you were satisfied with your spacious room.However, I truly apologize for the inconvenience that you experienced during your stay.Thank you again for sharing your experiences with us and we hope to welcome you again in the near future at NH Collection Barbizon Palace.With kindest regards,Nikol DjukicGuest RelationsNH Collection Barbizon Palace
Gästanvändare
Rum Superior med utsikt
Bodde på okt. 2023
Familj
1 recension
3.0/5
Publicerades 24 nov. 2023
Hotel is not a 5 star hotel stay at a hostel for the same standard - the rooms are small and air conditioning very noisy- moved to another room smelt very damp - sound proofing could hear room next door going to toilet and room above moving around most of the night - sauna and steam room - steam room was out of order - needs very uncomfortable I have bad back therefore prefer a softer bed - would not recommend to stay here there are lots of more beautiful hotels for less money - I will stay at one of those next time
Översätt
Svar från boendet: Dear guest, First of all, we would like to thank you for taking the time to write this extensive review about your recent experience in NH Collection Barbizon Palace. Your feedback is very important to us to continuously improve our services. Our sincerest apologies about the experience you have had in our hotel regarding the space, noise and comfort inside the room. We regret that we have not met your expectations. We kindly ask you to contact us regarding your recent stay so we can discuss the situation.Of course, in the meantime we will discuss this with the relevant departments to prevent this from happening again. In case you have any questions, please do not hesitate to contact us. We do hope to welcome you back once again in NH Collection Barbizon Palace Kind regards,Ludo de JongHotel DirectorNH Collection Barbizon Palace
Gästanvändare
Superior-rum
Bodde på apr. 2023
Ensamresenärer
18 recension
4.7/5
Otroligt
Publicerades 3 juni 2023
Well located and good services. Beautiful hotel.Highly recommended!
Översätt
Svar från boendet: Dear Guest, We would like to thank you for sharing your review. It is our passion to improve our service and facilities in the hotel whenever possible and we strive to make our guests feel at home, far away from home. We are truly happy to read that you enjoyed your stay here with us. However, we do regret that we have not totally met your expectations.In the future we hope to welcome you again at NH Collection Barbizon Palace.Kind regards, Ludo de Jong General Manager
Chien Liang Lau
Superior-rum
Bodde på aug. 2023
Par
4 recension
5.0/5
Enastående
Publicerades 23 sep. 2023
If you’re looking for a great accommodation located in centre of Amsterdam plus the 5-stars service, then look no other than NH Collection. Me & my girlfriend are both very satisfied with overall😊😊
Översätt
Svar från boendet: Dear guest, Wow! Thank you very much for sharing your wonderful experience with us. We highly appreciate that you took the time to write this reviews.We are looking forward to your next trip to Amsterdam and hope to welcome you back at NH Collection Barbizon Palace. Kind regards, Ludo de Jong General Manager NH Collection Barbizon Palace
Brenda
Superior-rum
Bodde på okt. 2023
Par
3 recension
4.0/5
Mycket bra
Publicerades 2 jan. 2024
Location was strategic, walking distance to central station and shopping street!
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to share your feedback with us.It makes us very happy to see that you had a great experience at our hotel and enjoyed our location! Your feedback is truly appreciated.If you ever plan to visit Amsterdam again, we would be honored to welcome you back in the near future. Kind regards,Ludo de JongGeneral ManagerNH Collection Barbizon Palace
Gästanvändare
Superior-rum
Bodde på feb. 2023
Par
1 recension
2.5/5
Publicerades 4 apr. 2023
Wouldn’t bother staying here. Location is “good” because it’s central, but what it doesn’t say is that the rooms are right by late night bars and the windows are not double glazed. So you hear everything. If you want a good nights sleep, don’t bother.
Staff were not the most helpful, said they are fully booked, moved us to another room on the same side so made no difference.
For the price, you expect much much better. Never again would I use NH
Översätt
Amrita
Superior-rum
Bodde på feb. 2023
Affärsresenärer
3 recension
4.7/5
Otroligt
Publicerades 23 mars 2023
Staffs are friendly. Breakfast superb. Fast service, receptionist need to be more aware on reservations made
Översätt
Gästanvändare
Familjerum
Bodde på apr. 2023
Res med vänner
1 recension
5.0/5
Enastående
Publicerades 11 maj 2023
amazing centralised location. staff very helpful . beautiful hotel
Översätt
Svar från boendet: Dear guest, Wow! Thank you very much for sharing your wonderful experience with us. We highly appreciate that you took the time to write this reviews.We are looking forward to your next trip to Amsterdam and hope to welcome you back at NH Collection Barbizon Palace. Kind regards, Ludo de Jong General Manager NH Collection Barbizon Palace
Gästanvändare
Superior-rum
Bodde på feb. 2023
Par
1 recension
5.0/5
Enastående
Publicerades 13 mars 2023
Amazing place to stay! Great location, great staff, clean and worth the price!
Översätt
Gästanvändare
Premiumrum
Bodde på feb. 2023
Par
1 recension
5.0/5
Enastående
Publicerades 22 mars 2023
Perfect location, very friendly staff, food was lovely and room clean
Översätt
Gästanvändare
Rum Superior med utsikt
Bodde på feb. 2023
Familj
1 recension
4.2/5
Mycket bra
Publicerades 2 apr. 2023
The location is very good. But the parking fee is so expensive.
Översätt
Svar från boendet: Dear Guest, Thank you very much for sharing your experience and your kind words. Unfortunately, it has come to our attention that some services could have been better. We will certainly share your experience with our team as we are confident that it will serve as an encouragement to all our employees as we strive to continuously improve the quality of our services. It will be our pleasure to welcome you again at NH Collection Barbizon Palace. Kind regards, Ludo de Jong General Manager NH Collection Barbizon Palace
Kev1
Superior-rum
Bodde på nov. 2022
Res med vänner
5 recension
5.0/5
Enastående
Publicerades 1 jan. 2023
Great location, polite and helpful staff, overall a great experience.