Tribe Amsterdam City recensioner

Visit there started well however on our 4th day our room cards would no longer work after returning to the hotel. We presented at reception where the cards were then fixed to allow us in the room. No ID was asked for whilst doing this and was no proof that we were in the room we said we were in which is worrying in terms of security as it shows how easy it would be for someone else to enter your room. On attempting to check out from the hotel we were then told we had to pay a €250 fine due to smoking in the room and the cleaner putting an image in a WhatsApp group chat of cigarettes in a toilet. Myself or partner do not smoke and had most certainly not smoked in the hotel room. I would never even think of doing such a thing due to having manners and respect for people and properties. This is very upsetting to be accused of such a thing and to be then told we are blacklisted from the hotel due refusing to pay €250 for something we did not do. Such a shame that the hotel and staff are so incorrect and do not look and validate these claims themselves. Eg going to the room to see for themselves that it is the correct room being reported as this is completely and utterly false and extremely upsetting. Definitely would not visit again and would not recommend a visit incase you get accused of something you didn’t do. Pure money grabbing behaviour!!