Jumeirah Capri Palace

Staff were absolutely fantastic, very friendly and helpful. Unfortunately, it’s just incredibly overpriced for what it is. The hotel itself is just too old. Our room was very mediocre, it had a sort of old grandma smell, the closets could barely open and the shower didn’t work properly. The pool is nice but again very old and nothing special besides the views.

We are huge fans of Capri but have never stayed in Anacapri before. We wanted to give it a try and selected Capri Palace due the many things it has to offer. This is truly a full service hotel. The amenities , eateries and staff are absolutely 5 star. Unfortunately, the rooms are not. I don’t want that comment to take away from how amazing and hard working the staff is but I do think management should think about the many necessary upgrades needed to the rooms. Outside of that, we very much enjoyed our stay. Having Zuma on-site on the rooftop is wonderful. The food and views there are outstanding and it is a very lively and fun vibe. Bar degli Artisti was also amazing. The performers Miriam and Aziz were incredible and made for such a fun time. We would seriously arrange our dinners around trying to see them perform. They are also such warm and genuine people. The shining star of Capri Palace is by far Il Riccio. The coveted position of this restaurant and beach club just next to the blue grotto is absolutely stunning but what truly makes this place is the staff!!! Roberto who runs Il Riccio is the absolute best. This restaurant is obviously a well known establishment but Roberto’s warmth and welcoming demeanor spills down to his staff which makes dining and spending the day here an unforgettable experience. Lifeguards and beach club staff, Mona and Pasquale, are extremely attentive and pleasure to share the beautiful setting alongside. They made our days at il riccio so perfect and ones we will always remember! We are so grateful to them and the rest of the staff at Capri Palace.

Capri Palace is completely dedicated to your comfort and pleasure during your stay. The service provided by all members of the staff is unmatched. The facility has world class restaurants, an incredible outdoor pool, a medical spa and breathtaking beach club for swimming and dining. What more could you want.

Stayed at the Palace for 1 night (couldn’t get the other 2 we needed) and was magical! The staff was over the top friendly, the facilities were second to none, and the restaurant Zuma did not disappoint (moonlit night with great food)! Everything about the place was absolutely top-notch, 5-star in every way. Kudos to the entire hotel team and their obvious attention to providing the best of everything for their guests!

We have been in Capri many times and last year, before leaving, we spent memorable moments at the Bar degli Artisti listening to the beautiful live music till the closing time. Eventually the solo guitarist asked us about our favorite songs and played them. This year we went again to the Bar degli Artisti and we were very happy to meet the same solo singer who remembered us and performed exceptionally! We even danced as did others guests, too! Looking forward to seeing him again next year !

My daughter and I took our first trip to Capri and I booked tis hotel via American Express travel suggestion. We could not have been happier, the hotel is absolutely stunning, the lobby has one of the most beautiful views, the staff is beyond helpful and kind, the spa and gym are wonderful. The hotel was clean, and the room was beautiful overlooking the ocean. The mosaic pool was just lovely, and the staff could not have been better!! We will ABSOLUTELY be back, we can't wait!! And the location is right in the center of AnaCapri with shops and restaurant just steps away!