Madhubhan Resort & Spa

Superb arrangement, with full coperation and smilling faces. My childreen enjoyed the stay. Swiming pool was very clean All thing are excellent.

Excellent experience, delicious food, warm hospitality, clean room, prompt services. Stayed there for a week and enjoyed the excellent hospitality.

We have recently stayed at Madhubhan for 4 days with family . We were impressed with efforts they put to make you comfortable. Hospitality , food and personal attention at Best .

It does NOT have that 5 star appeal. From welcoming guests to ambiance of the lobby - first impressions are disappointing. A Very noisy hotel ( no events when I stayed there) , with no sound proofing despite new renovations complete. Noise Movement of furniture all the time from restaurants filers through the floors .. Lack of water pressure, no hot water and staff at reception are unresponsive to needs. Lack of guest relations . Old cheap pool towels and lack of pool beds. Too many light switches in the bedrooms and lack of black out at night. Hotel Managers need to look at their own job description and refresh the meaning of Guest Comfort … reception staff need to look around other competitors and see what true service is..

I had a very bad experience dealing with this resort. I booked for 3 nights and I needed to change the dates and change it to 2 nights. I talked to the rep for over half an hour and she was unwilling to give me any refund saying that I can spend one night worth of money in food and spa while I am there, even when their resort policy is "The guest can cancel free of charge up to 3 days prior to arrival. " and my booking is in Feb 2026. After arguing a lot, she said that I would need an Indian bank account number for that. What happens if someone does not have that? She said in that case, it would take over a month to get any refund. When I offered to give her the Indian account number, she was again hesitant to take down the details saying she was not at her desk, she will call me later (I am already dealing with this past midnight in the US). She first hung up. When I called her again, she said that she can't do the refund but it needs to be done by their accounts department. And accounts department in turn needs to take permission from their management. And all this is going to easily take 7 to 10 days. They are putting so much bureaucracy and red tape, which is totally unnecessary and are designed to give hassles to the customers. I finally asked for the cancellation of the entire reservation. I will simply go somewhere else. In short, they want to do anything to prevent you from getting a refund as per their own rules. They claim they are running a 5-star hotel, but their mentality is just like running a very cheap motel.

my experience was truly delightful. The resort’s lush greenery and serene ambiance provided a perfect escape from the hustle and bustle of daily life. The accommodations were well-maintained, spacious, and equipped with all modern amenities, ensuring a comfortable stay. The staff was incredibly hospitable, attentive, and went out of their way to make the experience special. One of the highlights of my stay was the dining experience. The variety of cuisines offered, especially at The Banyan Tree Restaurant, was impressive, with authentic flavors and high-quality ingredients. The spa services were also exceptional, offering a relaxing and rejuvenating experience. The resort’s facilities, including the large swimming pool and fitness center, were well-kept and added to the overall experience. Whether it was a peaceful morning walk around the property or simply unwinding by the pool, everything felt luxurious and well-thought-out. If I had to point out an area for improvement, it would be [mention any minor issue, e.g., room service delays or Wi-Fi connectivity, if applicable. However, this did not take away from the overall wonderful experience. I would highly recommend Madhubhan Resort & Spa to anyone looking for a luxurious and peaceful getaway. I look forward to visiting again in the future!