Coast Inn at Lake Hood

The main reason I chose Coast is because they offered an airport shuttle. I called when I arrived and was told a shuttle was on its way. I called again after 30 minutes and again was told the shuttle was on its way. I reconfirmed the pickup location. After standing outside in freezing temperatures for a hour I called an Uber. The front desk didn't have any explanation why the shuttle never showed up. It's only a 5 minute ride. There are plenty of other hotels to choose from if I have to depend on Uber for transportation.

I would never stay here ever again. as soon as we walked in to our room we knew it wasn't going to be good. the room had a funky smell to it. it was a mixture of old carpet, stale air and maybe smoking, even though this room was supposed to be non smoking. the room was clean enough, and close to the lake, but OMG for this kind of money it was atrocious. there were no hooks or towel rods in the bathroom. when we asked about that the front desk suggested to look behind the bathroom door. we had... one of the receptionists suggested the shower rod. the front desk people were less than interested with any questions and quite dismissive. there was no elevator there was no automatic cleaning of the room, and with no where to dry our towels we need new towels. we later found out we had to ask for a cleaning, but there was no indication of that in our room. the restaurant was good, and there was a very nice blonde lady working there.

Conveniently located a 5 minute drive from ANC airport, with a regularly running shuttle. The Coast Inn shows its age but is a fine place to stay. The room was clean, the hot water ran freely, and the wifi worked. Didn't have a chance to try the food at Piper's.

This hotel is conveniently located near the local airport, the international airport, and the train station. It offers free parking, with-if in rooms, mini-fridge, and air conditioning. Oddly, the amenities lists for this hotel were different on various websites, and even the hotel website did not mention mini fridges, but did have them. The hallways have dated carpet and some deferred maintenance. The room had a broken security latch; we had brought our own hotel lock and would have asked to move rooms if we hadn’t, as it did not feel secure without a security lock of some kind. Some aircraft noise so earplugs are helpful. Overall an uneventful stay, but the pricing was high (due to high season) and it was only average.

I am giving this hotel a 5 star rating because of wonderful desk work of Nicole. She was friendly, resourceful, and accommodating to our group. She knew the area and gave great recommendations for our meals and outings. The rooms were spacious and clean.

No view of Hood lake- but pricey as though you could see it. Cob webs in doorways, corners of room, between furniture, stains on carpet- everything needed a deep clean. Plumbing issues in next room that effected our room. Loud hallways and above guests on second floor. This hotel provided the same amenities as a drive-in motel back in the late 1990s. I would not stay here again if other options had booking availability.