Gästanvändare
21 juli 2024
We stayed at the Grand Palace Hotel in Ancona from July1-5 ,2024 in a suite with a water view balcony based on a Wine Spectator article. This hotel exceeded all expectations in terms of Service, Quality, Value, Cleanliness and Friendliness. The front desk service was friendly, efficient, and helpful. Their dinner recommendations were excellent as were their advice on visits and tours. They went above and beyond by calling our next hotel in Bari and securing us a room a day early. Although we were past our cancellation date, we were not charged for leaving a day early. The entire excellent atmosphere is a reflection on how the Hotel is run and managed. We were fortunate to express this to Paolo the GM. We also visited the associated winery , Umani Ronchi and were blown away by the passion , enthusiasm and knowledge of our guide, Ivan. His knowledge extended to the unique features of the cellars, comparisons with wines of the region and insights on wines worldwide which led to vibrant discussions and comparisons. We enjoyed tastings and chatted in an unhurried environment. We have visited most major wine regions of the world, and Ivan’s passion, knowledge and enthusiasm surpassed all other visits. A certified sommelier, his response to our compliments was that his motto is “kindness and honesty”. We later learnt that there were 3 guides of similar caliber, a tribute to the Bernetti family and the entire operation.
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