Gästanvändare
1 mars 2024
We loved the looks of the hotel online, but when we arrived our hearts sank as we realized the majority of pics online were misleading, the service was terrible, most of the team was rude, our room was dark, the restaurant was disgusting, and there were only 4 sun chairs with a sea view and no beach! The pool was similarly disappointing as it was small and has no views or character at all. Even simple requests such as asking for a pool towel were met with complete rudeness as a large woman then asked me for my room info, shrugged, and never came back leaving me dripping for lunch. The only staff member who seemed to move at a human pace and care about the guests was a nice woman named Joy, but after a few hours we realized that she was the only member of Casa Amihan who seemed to care about the guests. Even their 'beach access area' was full of dead creatures regrettably. All around a terrible experience and we were happy to get out of there!
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