Ritz Hotel Angeles

청결도와 시설 많이 낙후합니다, 침대는 푹 꺼저있고 삐걱삐걱 소리납니다, 식당 위생도 지저분합니다. 아주 강력히 비추천합니다

*With video as proof of uncleanliness of the room* NO ELEVATOR. Complaining because they put us on the 3rd floor and we have heavy bags and needed to carry them up.. We were not offered help by the staff. Creepy place and bad lighting. Obviously, unmaintained facility.. Not a pretty good location. Also, there are NO SECURITY GUARDS and they are not liable for any damage that can happen to your car. Bad neighborhood next to bars.. NOT GOOD FOR FAMILY WITH KIDS. The cupboard smelled like it has not been touched for a while. There was 1 complimentary toothbrush, no small toothpaste for a room for 2 persons. The pillows were so gross it smelled like dried sweat I had to ask to get them changed. The staff went and changed it using the pillows from the other room. But I knew the sheets weren’t the problem. The pillows itself smelled like they haven’t been properly cleaned in ages. The lights in the hotel were too dim. The bathroom is so small and got me feeling extremely claustrophobic. The room was NOT sanitized thoroughly! The fire extinguisher was small and I think was provided there just so they can say there is a fire extinguisher in the room. I saw a tiny cockroach ON the table where you eat. Proof of uncleanliness from the room was taken. If the bad smell of the pillows can be captured on camera, I definitely would because it was hella stinky! And to think they charge Php3,000/night (original price, direct booking) compared to other hotels I saw which are waaaaay better than here. DO NOT STAY HERE!! Waste of money. Waste of time.