Annabelle Beach Resort

We stayed at the Annabelle for 4 nights. The hotel was clean, the service extremely friendly. Bar staff especially, nothing was too much trouble. The food was good, lots of fresh fruits and salads, perfect for the hot weather.

酒店還不錯，就是距離任何地方都很遠，衹能在酒店裡麪呆著！

Trying to give constructive review, but as others have mentioned, this is definitely not a 5* hotel, at best a 3*. The rooms are quite tired and need updating, I have attached some pictures, this was not the reason however, why I would not return to this hotel even if it was free. 1. I asked the room maid for some additional pillows (the ones on the bed were literally paper thin). She said they were none, which I accepted. However 10 minutes later, she knocked on the door & gave me several pillows and asked for money, I explained I didn't have any, I pay for everything via my phone, not sure this was understood but she shrugged her shoulders and left. 2. The cleaning of the room was very very basic, the floors were not swept, the bathroom was not cleaned, I believe the towels/sheets were changed & bins emptied but that was it. I did speak with reception but it did not improve. 3. We had several brand new Nike T-shirts with tags attached, taken from our room. (I had unpacked our clothes and put into the wardrobe) I reported this to reception, who asked if I had looked everywhere in the room, I said I had, the T-shirts had not been worn yet so I know where they would be in the wardrobe. I was told to return the next day as they would speak with the cleaning supervisor. The thought that someone had gone through our clothes really left me feeling uneasy so I went back to the room and packed all the 'named' labelled clothes back into the suitcase and locked it. I did return the next day and spoke to a different person at reception who asked if the clothes were in the suitcase or wardrobe and intimated this had happened before. Needless to say, the T-shirts were not found. If I'm being honest, this ruined the holiday and has never happened in 40+ years of travelling. 4. Finally, the food - you can see the picture of the raw chicken that I has eaten some of before realising. I took the plate straight to the Restaurant Manager & told him that 'you are going to make people ill if you serve this', no apology, just a nod and I assume went to tell the kitchen staff. The food in general is 'recycled' from night before, which I understand happens from a cost perspective, but there is no imagination, more pizza, chips, sausage rolls which is fine but not 5*, would have liked to seen some themed nights or more authentic Greek food offerings. Are there any good points about this hotel? The pools are nice, again could do with a decent clean to get the green scum around the edges and the pool bar guy is great at his job. The sea is lovely (take beach shoes) as some stones/rocks to get into the sea. Apart from that - no. I've been to Crete previously about 8 years ago and had a totally different experience. I wont be going back again. This hotel very much feels like a money making machine with no care or attention being put back into the hotel.

We had the most fantastic holiday here. The pools are great and the beach is beautiful. The sand is however not soft sand but quite gritty and we didn’t go in to swim as there are quite a few rocks in the water. I was initially a bit worried about this resort as there are a lot of steps everywhere and I struggle sometimes with this. However after speaking to the reception staff who are very friendly they put our accommodation behind reception which meant there was a ramped path and it was on the same level as the restaurant and reception and the top pool. If you struggle with mobility I would suggest you tell them otherwise you will have alot of steps to get up to the restaurant, top bar and pool and restaurant. The beach is through the resort down steps or if you struggle with steps there is a path at the side of the resort which you can walk down or back up to your accommodation so to eliminate the steps. The hotel staff are so friendly and helpful. The hotel manager Nikos was always in the restaurant at meal times and because I have dietary requirements, gluten and dairy free the chef was more than happy to cook fish, chicken, potatoes and vegetables all separate to the main buffet. I couldn’t really eat any of the buffet apart from fries, the salad bar and the occasional fried fish. If you have dietary needs speak to the staff they are very helpful- they did have gluten free bread on request. My only suggestion is they need gluten free and dairy free cake options and maybe some vegan ice cream (my husband would have been happy about this) and more fruit as someone who loves fresh fruit it was mainly melon I was a little disappointed. Overall my experience was a good one but if you do have mobility issues or dietary needs inform the staff prior to arrival.

We have just come home from a two week holiday at Annabelle Beach resort. 2 adults and 2 teenagers. The food was lovely, the animation team were amazing keeping us entertained day and night. The evening performances/choreography were impressive. Over the two weeks, there was a different show each night! The room was cleaned daily, towels and bedding changed regularly. The staff were all really helpful and friendly. A few things need updating to make this a 5 star hotel, the tables and chairs at the outdoor bar are damaged and need replacing, the pool towels need to be better quality and bigger, and some paintwork is required around the resort.

We have just come back from the Annabelle, our 4th visit in ten years. The grounds are beautiful and well maintained. Rooms are typically greek , spacious and comfortable, lots of cupboards and drawers, thoroughly cleaned every day. Food is varied and typical of all inclusive. There is an al a Carte option. More 4 star standard. Can't comment on the cocktails as I prefer wine and prosecco. The staff are brilliant and we are English!! All very welcoming , reception, bars, restaurants, cleaners and animation team. Big thank you to Gianna, top bar, Richard,(Dimitrios, ) pool bar, Costas , taverna, Irini, taverna, Georgios, beach bar and the wonderful man himself Antonios ❤️ There is access to the beach without steps . The beach is shingle with rocks but is very scenic and relaxing . If you like walking , there are some beautiful sandy coves nearby. Yes there are some areas that need upgrading which are the public toilets at the pool areas and the parasols on the beach need replacing , furniture in the rooms but overall we would definitely go back.

3 star Very rude against the English Rooms standard but state superior Food ok Drinks absolutely rubbish and cheap Everything a con you want good drinks you have to pay The steps are awful if u have walking issues The sea is dangerous so take beach shoes No air con anywhere except room WiFi free works most places not your room that's xtra money NOW DIMITRUS ( AKA RICHARD ) Swim up bar man is absolutely fantastic he deserves a payrise he should be the face of the hotel he is the only decent member of the hotel JET 2 YOU SHOULD NOT HAVE THIS AS AN ENGLISH HOTEL The good points it's nice weather

Spent a lovely week here with a friend. The hotel is lovely but unfortunately not suitable for any one who has difficulty walking up steps, which my friend does. There is a lot of steps and no lifts. Our room was very nice and the food was excellent. Lots of choice but my friend is gluten intolerant so we had to ask for suitable things for her but the restaurant manager, Nickos was brilliant. So helpful. All the staff were extremely polite and very helpful. Our only negative was the spa staff who constantly pestered people to have treatments, which were very expensive and were quite rude at times. People do not want to be hassled when they are relaxing by the pool!! Entertainment staff were lovely and so friendly as were the bar staff especially Mariann at the pool bar . Overall we had a great holiday and would recommend it.

The resort is really great The service is great and the personal are very pleasant and helpful They have nice restaurants, nice swimming pools and a direct access to the beach, which is a plus They got everything inside the resort like a spa, a mini market and even a car rental service