KE GAMER

Travelers beware! The photos advertising Ke Gamer do not resemble to actual room and the food is horrible. I opted to upgrade to the private hot spring villa for close to 4000rmb a night expecting a high class experience but was instead highly disappointed! We arrived on a Saturday and reserved a table at the restaurant, famished from traveling and expecting a wonderful meal. They did not mention that this was a set menu (only for the package that was included with the room) so there was no option to select my dishes nor to explain our gluten free diet. First bread came (couldn’t eat it, gluten) then a mushroom chicken soup that was difficult to swallow. Over salted and the chicken was rubbery. Then came there version of a kimchi that was ok. Shrimp next that was battered (gluten) and smothered in mayonnaise, and then an over salted spicy beef dish and inedible veggies dish.At this point we decided to leave and opted instead to pay for food delivery. When we shared this information with the assistant helping us he messaged me saying you are a foreigner would you prefer chicken wings or a steak. I’ve been living in China 10 years and never spoken to so rudely. My gf then wanted to have a soak in the hot spring and have a fire because the rain had stopped but she was told no they could not do this for us that night. That’s when I added the wechat and she deleted him so she would no longer have to talk to someone so rude. We did find it strange that even though I was now in communication with him he still attempted to friend my gf several times, very disrespectful!! After I explained how unsatisfactory the service was to that point he made more of an effort and we did get to enjoy a relaxing evening outside. The next day we stayed away from the restaurant not wanting to have that experience again so ordered delivery service again, decent food for delivery. We did attempt the on site restaurant one more time before checking out for breakfast and this was awful as well. Cold eggs, bacon and sausage. They did have a nice assortment of breads which we could not eat (gluten) so we had a yogurt container and coffee before leaving. One part of the stay was an assistant driving us into town to a nice tea shop. He took us tot he location and offered to help us select a shop. He was very friendly and helpful inside the shop to explain the differences in teas and get us a good deal. We ended up purchasing 2 boxes of tea to take home. Overall I did not enjoy the stay at this overpriced and falsely advertised hotel. This is certainly one case when we did not get what we paid for. Wishing you better luck than we had.

首先呢 服務：特別好，很早就加了管家的微信，服務超五星！ 衞生：非常非常乾淨！ 環境：各種角度都出片 設施：泳池的風景特別好，尤其是夕陽下的，超級美！ 酒店的餐廳非常好吃，價格也很合理，屬於既美味，又漂亮的美食！早餐屬於半自助，雖然不是五星級酒店的那種大自助，但我覺得環境更加的好，菜品很精緻並且也足夠了。所以我還是會選擇這裏的早餐，會更讓我舒適放鬆。 下次來安吉 還會再來這裏住。如果説不足的話，就是晚上的時候，房間裏燈光昏暗，衞生間和浴室的牆因為是深色的，所以會顯得更暗，稍微缺少安全感。如果是被奶油白包裹，心情會更安心呢！

選了很久才訂下來，不失所望，酒店環境房間都非常NICE，服務也很温馨，管家提前加微信，聽説是過生日 還給免費升級了私湯房 ，酒店贈送的下午茶也很好 ，預訂晚餐還特地給佈置了生日餐桌，會推薦朋友來住滴🥰

住了兩晚，整體環境非常棒，拍照很出片。房間也裝修的很有感覺，用的洗漱產品也都不錯。早餐雖然品種不是很多，但很精緻。工作人員都非常好，拉了管家羣，有需要、問題在羣裏説一下，馬上給你解決。去附近遊樂場有車子接送。小意見提1個，在房間裏沒找到寫字的筆和紙。

店不管是公區還是房間內都很漂亮，拍了很多照片。服務很棒，體驗感很好。餐廳的晚飯味道也很不錯。套餐內的旅拍也值得嘗試，拍得還是很不錯的。總之非常推薦，值得體驗一下，以後有機會還會再來的～

酒店在一個村裡的高處 靜謐 視野好 夕陽西下的無邊泳池特別美 酒店的小哥哥小姐姐服務意識好 顏值還高 餐廳早餐雖然沒有五星酒店豐富 但是能感覺到的新鮮與健康 正餐味道特別好 比外面的農家樂好太多 贈送的下午茶咖啡甜品也是很到位 咖啡機器和豆子都是品質在線的 每棟一個小院子 花草搭配種植的賞心悦目 房間裏面Mini吧的免費飲品豐富 水壺 冰箱 吹風機 洗護用品都品質一流 這酒店應該能征服每一個細節控