Kyriad Annemasse - Geneve

very nice and friendly staff, price performance is very good, rooms big enough, all facilities look pretty new.

Terrible Experience – Do Not Stay Here! Our stay at this hotel was an absolute disaster from start to finish. If you’re looking for a place that overcharges, offers terrible service, and treats guests unfairly, then this is the place for you. First of all, the breakfast was unbelievably bad. Boring, bland, and with almost no choices. You’d expect at least a decent selection, but it felt like they just put out whatever was cheapest. Definitely not worth it. Room service was just as disappointing. We had to ask them to change towels—something that should be standard in any hotel. It felt like they didn’t care at all about providing proper service. But the worst part? They randomly charged our group an extra 100€ just because we were "loud." When we checked in, they told us that extra charges would only apply if we caused damage. We didn’t break anything, yet they still decided to take our money. Completely unfair and unprofessional. Stay away unless you enjoy being ripped off!

Nonostante alcune recensioni negative ho trovato un hotel molto pulito e con uno staff gentilissimo. Camere con tutti i confort e con anche bollitore. Colazione abbastanza fornita. Meno bene mi sono trovata con il ristorante. Eravamo una comitiva con cena inclusa e il gestore non aveva prestato attenzione alle allergie che noi, per tempo, avevamo mandato.