Gästanvändare
12 mars 2025
I understand this is a budget hotel, but that doesn’t warrant the rudeness and uncleanliness! As soon as I walked into the hotel I was, I wouldn’t even say greeted more like grunted at by a rude receptionist, walked into my room and was hit with the strongest smell of smoke and body odour it made me heave! I tried to make the best of a bad situation opened the doors sprayed around some perfume and deodorant and tried to overlook it, there is an ashtray left on the dressing table which implies that they allow smoking in the rooms which you’re of course not made aware of upon booking. As a female solo traveller I was quite nervous and generally not one to complain anyway so felt uncomfortable in doing so. There is a building site next door with constant noise all day long, and you can hear word for word what the people in the room next door were saying. So first night going to bed, bed is full of hairs obviously left by previous guests so bedding clearly not changed, this is when I did decide to go to reception and say something. They said they couldn’t do anything about it until tomorrow. My lovely neighbours were obviously having a great time with a little room party until around 3am. Again I thought overlook it there just having a nice time ect but the same happened the following night so after 2 nights no sleep, I went to reception and asked about changing rooms and they just stared at me and shrugged. The most interaction I got from any of the staff was being shouted at when I walked in with a bottle of water I’d brought from outside of the hotel. So after two days no sleep, still the same dirty bedding, and not wanting to be overly confrontational because I was on my own, I decided to check out and go elsewhere.
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