Castle Old Town Hotel

Very good location - in Old Town and close to plenty of restaurants, cafes and shopping, the old city marina, hidirilik tower, karaalioglu park, and pick up point for day trips which is just outside the hadrian gate. The room was quite small and many things didnt function. Unaccessible bedside drawers, tv and safe didnt work, small old shower with no proper ventilation, no space to hang/dry anything except for wardrobe, beddings smelling of cat food. The ac worked really well though. The staff communication was polite yet terrible. I needed early check in and contacting them prior to staying was a nightmare. Either they didnt pick up, or if they did, they'd tell you they don't know/call back later. Upon arriving early morning 6am, we were told by the night shift manager that'd hed provide us the room early around 9am and agreed that it doesnt make sense to pay for early check in just for 3 hours and we could just lounge around by the pool until the. But this was a lie. The day manager simply dismissed us and asked for extra nights cost for a room that was in the attic with barely any space to stand straight. Frustrated and disappointed, we just ended up waiting till 2pm for check in. We didnt have wifi for an entire day despite complaining. The wifi in rooms is different to wifi in lobby which the staff didnt seem to understand. They simply didnt bother completing the wifi process which is why we couldnt access the wifi in the room. Throughout our stay, we had different information provided by different 5 staff which got very very frustrating. Water bottle and amenities etc is only provided on the first day which is not clearly mentioned in description. One staff told us there is housekeeping every third day when we requested for few things, however this isnt true as per other staff/owner. Breakfast was ok. Not much selection in warm food, only chips and sausages and eggs. The indoor area looks pretty with the plants and swimming pool. Lots of cute cats. There are 3 parrots and one of them talks! the noise levels are expectedly high if youre facing the pool area. Not ideal if youre a light sleeper. Overall, great location but needs better service.

The hotel and the service staffs were exceptional. I am sad that I just booked this hotel for one day out of my 4 days trip, if I had known earlier, I would book it for my whole trip. The streets of this location was the best part of this hotel, no such amazing location in other parts of Antalya. Everytging was nearby, including 5 min walk to Mermerli beach, 7 min away from Hadrian's Gate, old bazaar is 5 min away, Clock tower is 15 min away. There is a pool in the hotel, along with free breakfast. Go for it!!!

Good Stay

Breakfast had a nice spread Coffee is not great ( possibly a crime in Turkey to use a Nescafé machine) We had room 103 there is loud music across the road till late ( I slept like a log, the wife didn’t ) But nice and clean Fun fun Would stay again

Excellent staff excellent services

Overall it was okay. Our room was a room with terrace had a bathtub on the terrace it was wonderful. View to the sea was beautiful. They had small pool. Breakfast was okay. Not many varieties. Bed was too soft for me. Location was good.