Gästanvändare
23 september 2023
I had an extremely disappointing experience during my stay at Behram Hotel. My party and I arrived at the hotel at 1 am, a time we had pre-arranged with them through messages, as it was outside their regular check-in hours. To our utter shock, the hotel staff informed us that there were no available rooms and suggested that we sleep on the beach for the night. This was not only a ridiculous suggestion but also a safety concern in a foreign country we had never visited before. We were forced to find alternative accommodations for the night. The next day, we returned to Behram Hotel as instructed by the manager the previous night, arriving at 1 pm. After waiting for an hour at the reception, the receptionist informed us that they could no longer accommodate us, despite having made a reservation with them three weeks in advance. Shockingly, no valid reason was given for this abrupt change. This experience left us frustrated and disappointed. The hotel's handling of our reservation and the treatment we received were completely unprofessional and unacceptable. I would strongly advise against staying at Behram Hotel, as their lack of reliability and customer service made our trip a terrible experience.
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