Elysium Green Suites

They have a very nice atmosphere, and there were lots of amenities. The room was very nice and the staffs were diligent as well. I tried to figure out what was causing a smell from the toilet, ( guess it might just be our room) but they should check it out.

Nice hotel with limited functionality of my aircon. Worked for two hours and then auto switch off. Told staff, no cure. Air con was not able to lower room temp to comfy level but it was hot outside (41C). Elevators broke down several times during my week. Elevators did not go all the way to second floor Apart from those troubles, restaurant and pool bar staff are super. Reception staff, kind of ignorant/nonchalant approach to complaints. It was kind of my own fault that temp was not comfy in the room because the room type I had chosen! Hotel is nice and clean and modern. Pool is great.

Excellent customer service from start to finish, hotel was great, only let down would be the food in the restraunt pasta was very bland.

This hotel is not what it seems at all! The service is beyond poor. If you’re inviting international guests then all staff should be able to understand just the simplest English. Couldn’t communicate with the cleaner so had to use a translate voice app as the only thing done was bed the bed being made. Nothing was cleaned as little crumbs on the floor were still there our entire stay! The pool is all one level and doesn’t get gradually deeper, it says it’s 1.4m but more 1.5m I would say so FYI for little ones. The hotel is far from central places and getting an Uber is so difficult, you have to ask the hotel as the taxis there are very territorial! The breakfast has to be the worst I’ve ever had at a hotel. It was extremely limited, constantly had to send eggs back as they were far too runny again due to lack of English they didn’t understand what well done eggs were. The worst part is the lift doesn’t go all the way to the top floor, only goes up one level then you have to take stairs to go up to the second floor! If you book the same room type as a group be prepared to be separated in different blocks as you won’t be in the same building.

Junior Suite with jacuzzi was very nice to stay. The small problem was slow flow of water into the bath.

Good hotel to be staying couple of days nearby the Airport.