Gästanvändare
8 september 2023
I booked this hotel room for the 28th of August for myself, my wife and 2 children and it was absolutely disgusting when we arrived. First of all the man on reception tried to charge me again even though I’d paid through ***********, then when we got to the room we were shocked at the poor condition. There were holes in the wall, bare concrete where wallpaper had come off and black mould on the walls. There was exposed wired on the wall lights and the ceiling light had burn marks on it. The bed bases had filthy marks all over which was obviously human bodily fluids and all the curtains were hanging off the poles. Then we get to the bathroom which should be condemned, the cistern lid was far to big and had a constant stream of water pouring out of it all night. The flusher was broken so we couldn’t even flush the toilet. The so called shower was broken off the wall and was absolutely filthy with dirt and toilet water. The room was incredibly dirty, including the bedding and it had an awful smell of urine to the whole hotel. Not to mention we were all bitten numerous times by either fleas or bedbugs. We didn’t sleep all night as the door didn’t have a proper lock, only some metal thing to stop it opening the whole way, not to mention the hotel was located in a horrible location which left us feeling extremely unsafe (we only stayed as we had no other option due to flight cancellation). When we left, the man at reception called a taxi and charged us 400 Turkish lira, we then find out he only gave the taxi driver 200 of it. The same with the food he ordered for us the night before, he lied and said the menu was old so charged us 695 lira for food that should of been half this price, again we had no other option as there’s no shops or restaurants in that area. Even if there was, it would be very unsafe to walk around there at night.
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