Hotel du Cap-Eden-Roc

Disappointing Experience – More Golf Club Than Grande Dame I stayed at Hôtel du Cap-Eden-Roc expecting timeless luxury and serenity, but unfortunately the experience fell short on multiple levels. While the estate is large and impressive from the outside, it felt more like a golf club or upscale shopping complex than a refined luxury retreat. There’s a slightly chaotic atmosphere, especially around the pool, which was crowded and lacked any real sense of privacy or relaxation. The restaurants were surprisingly average — both in service and cuisine — and far below the standard one expects from a property of this reputation and price point. Service throughout the hotel was inconsistent and at times inattentive, further adding to a sense of disconnection. There are a lot of staff, but they don’t seem to do anything. They also started a extremely loud disco at 11:30 at At Night which woke me up playing very bad music. The rooms themselves were comfortable, and the beds and linen were indeed luxurious, but sadly that’s where the experience peaked. Everything beyond the room — from the ambience to the food and service — felt shabby and underwhelming, more reminiscent of a country club than an iconic hotel. For the price, and the legend this hotel carries, it simply didn’t live up to the standard. I left feeling more irritated than pampered.

We’re in France for three weeks celebrating my birthday and went to the Eden Roc today (in our Toyota rental!) to eat lunch. We had done this a few years ago when we were in Nice and loved it. We didn’t have a reservation, but after a call, the gentleman said we could drive in. When we arrived at the restaurant entrance, we were greeted by Michel like old friends. He could not be more charming, handsome or welcoming! What a fabulous ambassador he is for the hotel. The entire experience was delightful, (even though my hamburger wasn’t cooked enough), and we won’t hesitate to return.

What a delightful surprise this property turned out to be! The perfect fusion of comfort and style, with staff who truly seem to enjoy making guests happy. The room was spotless and well-maintained, with modern amenities that actually made sense. The public spaces were inviting and well-designed, making both work and relaxation equally enjoyable.