Cap d'Antibes Beach Hotel

I have never written a review on Tripadvisor having not actually stayed at the hotel. In fact I have never written any review, which perhaps expresses my feelings about this hotel. Three weeks ago I booked a room for two nights as a pre university trip with my daughter. On the same day I emailed the hotel to ask if they could reserve tables at both restaurants and space at the beach club. Two weeks went by in silence, by which time even microsoft outlook was reminding me there had been no reply! I finally get an impersonal email from the reception confirming neither restaurant reservations but informing me that on one of our days at the hotel the entire beach facilities would be closed due to a private event and unavailable to guests. The name of this hotel has ‘beach’ in it - why else would I book it? I have within the last 20 minutes asked to cancel and for a full refund. I do not at all take issue with the fact the hotel has private events, but to neither reply to my emails, or fail to let me know about a lack of beach until three days before my arrival is unforgivable. I would advise anyone to give this hotel a miss and instead stay at the Hotel du Couvent in Old Nice - I’m arriving there tonight but the service and level of attention they have already exhibited before my arrival is in stark contrast to this hotel.

What a lovely experience. Hotel has a relaxed but luxe vibe. The rooms are spacious and incredibly comfortable, we had a lovely terrace with a view of the gardens. The restaurants were spectacular. We had dinner at Les Pêcheurs as well as Baba and both were delightful. Great atmosphere (both restaurants overlook the Med) and fantastic food. The beach club is just perfect and a wonderful way to spend lazy afternoons in the sunshine. The staff is highly professional, polite, attentive - all the adjectives. I would return in a heartbeat!

We went twice to the beach club in the same week. The place is beautiful and clean. The restaurant is amazing - all the dishes we ordered were very tasty. But the service was extremely slow. Beach service was nice. But the lifeguard kept telling me he wouldn’t watch my children by the pool because it was not his responsibility. Most of my kids know how to swim and one was wearing a vest. I checked on them every few minutes but he insisted they couldn’t stay in the pool and that’s the reason why I didn’t go back. If the beach club is going to charge Cannes prices at least hire a decent lifeguard who is not making you run away. The pool is oily and dirty no filtration system. Stand up shower drain is always clogged. I wouldn’t go back. Too expensive.

Service is terrible. Extremely overpriced. Book in du Cap Eden Roc if you plan to stay in Antibes or better to stay in Cannes.

Great facilities and atmosphere. The staff is really kind and thoughtful. The location is pretty close to both Canned and Nice.

I visited this hotel for a week with my wife on our honeymoon. The hotel is GREAT, the staff was super friendly, and the atmosphere is perfect for a couples getaway. We had a truly incredible time. The three stars is due to the fact we had NO hot water for the entire duration of our trip. Each day, we (along with several other couples we spoke with), would ask the front desk when we could expect hot water. Each day, the staff would basically shrug and say they didn't know. For the entire week, if we wanted to shower, we had to take an ice cold shower. We specifically rented a suite so we had a tub, which we obviously couldn't use due to the no hot water. The biggest surprise was that the staff did nothing to acknowledge it. Toss a bottle of wine in the room? Give a gift card to the restaurant? Literally ANYTHING to make up for the fact that half the resort had no hot water for several days on end. I've emailed Franck (the manager) seven times since our stay and he's ignored every email. I'm only writing this review because he's voluntarily ignoring my emails. Again - GREAT hotel, but a week without hot water and zero partial refund or any type of make-good isn't exactly ideal. I cannot recommend the actual hotel enough though - just hope you have hot water!